Diehl Honda of Massillon

Dustin Shahan I recently purchased a car from Dustin and appreciate his help and going out of his way to make this happen. He answered questions and gave me inform I recently purchased a car from Dustin and appreciate his help and going out of his way to make this happen. He answered questions and gave me information even on his day off. I am very happy with my purchase and would not hesitate to recommend Dustin to my family and friends. More

My Honda Crv thank you such Dustin Shahan forgetting me The Honda crv I want. I love the car. You sat with us from 9am -2:30pm . You did everything in your power t thank you such Dustin Shahan forgetting me The Honda crv I want. I love the car. You sat with us from 9am -2:30pm . You did everything in your power to get us The car that I loved and you help us work out a good deal with payments and everything. Also I would like to say Thank you to Jarod Swinehart for help us get a good payment and deal wirh bank for us. You guys are amazing. If anyone need a car go see Dustin at waikem honda Massillon ohio. Thank tou agian Dustin for my new car. Thank You, Brittany Bohland. More

Dustin shahan helped me get a great family car very reliable an dependable. Definitely would recommend him to anyone! He definitely knows what he is talking about. helped me get a great family car very reliable an dependable. Definitely would recommend him to anyone! He definitely knows what he is talking about. Thank you so much very everything. More

Great experience Dustin Shahan is an awesome sales associate. He went above and beyond for me. I will definitely return! I am so happy with my purchase! Dustin Shahan is an awesome sales associate. He went above and beyond for me. I will definitely return! I am so happy with my purchase! More

Excellent customer care!! Dustin shahan had helped me find a safe and reliable car for my daughter and I. He was very helpful and listened to my wants and needs and found the c Dustin shahan had helped me find a safe and reliable car for my daughter and I. He was very helpful and listened to my wants and needs and found the car for us! Highley recommend Waikem Honda! More

after 15 years I did my due reviews on line and chose to visit Waikem Honda. Met Duane Carnathan and we talked about Accords. we talked EX & LX differences and som I did my due reviews on line and chose to visit Waikem Honda. Met Duane Carnathan and we talked about Accords. we talked EX & LX differences and some price differences. Color was a discussion item as Waikem did not have what I liked. we got down to a blue LX with Gray interior which Duane would have to find. I left with a Price And a Car to have "SOON". that evening Duane Called and said Waikem had found a buyer for my trade-in and for a little more money than we had agreed to. Behold the next morning Duane called and said we had a car. We made a time for pick-up and everything went well. Duane explained all the bells & whistles on the car very well and we were on our way. Very Pleased with whole buying experience. Thank You More

My best car buying experience yet! I just purchased a Honda Certified Pre-Owned 2012 CRV. It was one of the best experiences that I have had. My salesmen, Duane Carnathan was profession I just purchased a Honda Certified Pre-Owned 2012 CRV. It was one of the best experiences that I have had. My salesmen, Duane Carnathan was professional, personable, and knowledgeable about the CRV's features. I prefer to test drive by myself, but Duane led me through an excellent test drive which aided in my decision to purchase this vehicle. Waikem Honda also gave me a fair price, when I said that I would be trading in a vehicle. I highly recommend Duane Carnathan and Waikem Honda. Thanks Duane and the rest of the staff at Waikem! More

Excellent Customer Care We have been Waikem customers (sales and service) for a long time and currently own 3 Waikem vehicles, all purchased new. The service is excellent: st We have been Waikem customers (sales and service) for a long time and currently own 3 Waikem vehicles, all purchased new. The service is excellent: staff is always friendly and willing to answer questions and listen to concerns. I always feel comfortable using the service departments, especially Honda. They make what used to be a confusing and uncomfortable experience (during the "old days", an understandable and pleasant one. The staff appear well trained and motivated to give excellent customer service. More

Final place that I shopped I work many hours as a retail manager. I was inquiring about vehicles on line with many dealerships since I don't have a lot of time to visit them. I I work many hours as a retail manager. I was inquiring about vehicles on line with many dealerships since I don't have a lot of time to visit them. I DID visit a competitor of waikem Honda and liked the offer they gave me on a new civic but didn't really care for the salesman. As a store manager I look for exceptional customer service and at waikem Honda I received it. My salesman was Brian Russ. He had an exceptional positive attitude and really seamed to put ME and my wants on the top of his list. Brian and his sales manager put me in the car that I wanted at a great price. I have bought MANY vehicles over the years but have never purchased one from waikem. After the great service I received I would definately buy from them again. Gentleman at Waikem. You have some true gems working for you keep up the great work More

Cass's review There was a hiccup with the safety sensor but it was properly addressed and handled. The staff was very friendly in making sure that I was handled pro There was a hiccup with the safety sensor but it was properly addressed and handled. The staff was very friendly in making sure that I was handled properly. As for my salesman Eric Biggie he was absolute hoot and a pleasure to work with. The warmest salesman I have ever had the pleasure to work with. More