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Diehl Kia of Hermitage

Hermitage, PA

4.6
482 Reviews
Diehl Kia of Hermitage is part of the Diehl Auto Group family. Representing 13+ auto brands with some of the largest inventory car lots in Western, PA and Eastern, OH. Purchasing a brand-new automobile is one of the largest investments most people will make in their life, which often times creates some apprehension and nervousness. However, the car-buying process should also be an exciting and enjoyable experience. Buying a new Kia model is a decision that surely keep you satisfied! The friendly, experienced team of automotive professionals at Diehl Automotive goes out of their way to eliminate any uneasiness you might have and provide expert guidance that leads to you comfortably choosing the perfect vehicle for your schedule and budget.
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1469 N Hermitage Rd

Hermitage, PA

16148

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Showing 482 reviews

May 04, 2024

I really enjoyed working with Gesse and thought he did a terrific job. I would recommend him to everyone. More

by dowen2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gesse Matlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colleen Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Appreciate not being bombarded as soon as we got out of the car. Tyler Took the time to find out what we were looking for and how much we could afford. Pulled up several options and lets us test drive. More

by Klweese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Vetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Gabriel-Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

They're so incredibly nice. They made us feel like family. They even check in with you periodically see how you're doing. Best place to go. Ask for Geoff Wilson. More

by molly.viola420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gesse Matlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Vetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kam Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Misier
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Dorus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Gabriel-Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Schmelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Cattrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Diehl Kia of Hermitage responded

Hello! Your feedback about our whole Diehl Sales Team is high appreciated. Thank you for the review!

May 01, 2024

Felt very comfortable in talking with Tyler. Presented the Carnival with obvious knowledge of its options and how they would relate to an older couple. Listene More

by billncinda1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Vetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colleen Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Diehl Kia of Hermitage responded

Hello! Your feedback about Tyler & Colleen is high appreciated. Thank you for the review!

April 30, 2024

Maddie is fabulous. I would recommend her to anyone. The texting feature was by far the easiest. More

by leavell_london
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Gabriel-Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Schmelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Diehl Kia of Hermitage responded

Hello! Your feedback about Maddi and Patty is high appreciated. Thank you for the review!

April 30, 2024

Was a better experience than I expected. Maddi will be a great asset for Delhi. She was a great sales person. Negotiations went well, great deal. Thanks More

by dennys67gto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maddi Schmelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Diehl Kia of Hermitage responded

Hello! Your feedback about Maddi is high appreciated. Thank you for the review!

April 29, 2024

As return customers my husband and I were disappointed in Diehl Kia. The price for the car we were interested in was advertised online at one amount, but not until negotiations were done were we informed tha More

by j4fams
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Colleen Swartz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Diehl Kia of Hermitage responded

Thank you so much for leaving a review of how your time with us went. I completely understand the feelings you are expressing in your review, however I assure you we value you and your families time and money more than anything. When a dealer lists a vehicle for sale on line, they always list all available rebates and incentives as well as their discounted price so all customers are able to see how the low the price could be. Once a customer selects a vehicle, that is when we gather your information and see what incentives and rebates you qualify for with your selected vehicle and then apply them to your final selling price for review. (This is also clarified on all of our advertising and website's) We at NO time would ever do something that was deceptive or a bait and switch any customer as your complete satisfaction is paramount to us here at the Diehl Auto Group. I once again apologize for the confusion, please feel free to give me a call at 724-347-7702 - Extension 5102 and I would be happy to discuss this with you further. With Respect, Joe Pantone General Manager

April 29, 2024

She was very Fast and efficient! She made the whole process early to understand. I feel she answered all my questions. More

by Shaylachambers87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colleen Swartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Diehl Kia of Hermitage responded

Hi, Shayla. Your feedback is highly appreciated. Thank you for the review!

April 28, 2024

Great service. Friendly reception and quick turnaround. Overall good experience and with the service department. More

by W Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Cattrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Diehl Kia of Hermitage responded

Hello! Your feedback is highly appreciated about our service department. Thank you for the review!

April 24, 2024

They are always friendly and helpful and very efficient with timely service and quick scheduling. More

by nikki.carr84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Vetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Cattrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Diehl Kia of Hermitage responded

Hi, Nikki. Your feedback is highly appreciated. Thank you for the review!

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