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Diehl Mitsubishi
Massillon, OH
189 Reviews
Welcome to the Diehl Mitsubishi of Massillon’s website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Mitsubishi car, truck, or SUV you will find it here. We have helped many customers in or near Massillon, Canton, New Philadelphia, North Canton and Wooster find the Mitsubishi of their dreams!
We know that prospective customers are extremely well-educated when researching their next vehicle. Diehl Mitsubishi of Massillon has made it easy to get all the available vehicle information, so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 189 reviews
May 22, 2024
I recently came in for oil change, 4 wheel alignment, and brake fluid flush/change. Total them up and it was in the low $300 area. But when i got my bill it was $395, with hidden charges I was never told abo brake fluid flush/change. Total them up and it was in the low $300 area. But when i got my bill it was $395, with hidden charges I was never told about. Makes me think of going elsewhere to someone who is up front on charges.for my next service. More
by regulas1
Verified CustomerEmployees Worked With
Helpful May 21, 2024
They got us in on time. Everyone was very polite and professional. Very satisfied with the work. Everyone was very polite and professional. Very satisfied with the work. More
by plavigne0617
Employees Worked With
May 20, 2024
The service advisor was very professional snd helpful. It was a pleasure doing business there! It was a pleasure doing business there! More
by cosmosmom
Employees Worked With
May 18, 2024
Bought a used Kia Soul , they told me that the car had been thoroughly checked and serviced. The service report showed that the windshield wipers had been replaced and nothing else. Took the car to my me been thoroughly checked and serviced. The service report showed that the windshield wipers had been replaced and nothing else. Took the car to my mechanic for trouble shifting and hard to start, $630 later paid for a crankshaft position sensor replacement, a rt/front lower control arm assembly replacement and most disappointing was that he told me it was very on oil and the oil was black!!! Your own service department didn't even check the oil! The crankshaft sensor would have showed a code on a computer check, the control arm assembly problem would have been hard to miss if the car had been on a lift, and the oil should have been replaced. More
by joeayrs
Employees Worked With
My salesman was Joe
May 18, 2024
I wasn’t informed about a less expensive alternative to turn down the rotors vs replacing my rotors :( turn down the rotors vs replacing my rotors :( More
by rab579
Employees Worked With
May 10, 2024
Olivia was extremely helpful and courteous. She is a real good representative for the Diehl name. She is a real good representative for the Diehl name. More
by aj61166
Employees Worked With
May 10, 2024
The experience I got and the service was AMAZING, will recommended them to everyone I know that needs a vehicle recommended them to everyone I know that needs a vehicle More
by sepeda1964
May 10, 2024
Always kind, courteous and professional. They send you notifications on your appointments. They finish the work on your car in a timely way. My worst appointment was wonderful. They send you notifications on your appointments. They finish the work on your car in a timely way. My worst appointment was wonderful. More
by thomasemckinney
Employees Worked With
Molly Regula
