Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Diehl Mitsubishi
Massillon, OH
186 Reviews
Welcome to the Diehl Mitsubishi of Massillon’s website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Mitsubishi car, truck, or SUV you will find it here. We have helped many customers in or near Massillon, Canton, New Philadelphia, North Canton and Wooster find the Mitsubishi of their dreams!
We know that prospective customers are extremely well-educated when researching their next vehicle. Diehl Mitsubishi of Massillon has made it easy to get all the available vehicle information, so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 186 reviews
May 18, 2024
Bought a used Kia Soul , they told me that the car had been thoroughly checked and serviced. The service report showed that the windshield wipers had been replaced and nothing else. Took the car to my me been thoroughly checked and serviced. The service report showed that the windshield wipers had been replaced and nothing else. Took the car to my mechanic for trouble shifting and hard to start, $630 later paid for a crankshaft position sensor replacement, a rt/front lower control arm assembly replacement and most disappointing was that he told me it was very on oil and the oil was black!!! Your own service department didn't even check the oil! The crankshaft sensor would have showed a code on a computer check, the control arm assembly problem would have been hard to miss if the car had been on a lift, and the oil should have been replaced. More
by joeayrs
Verified CustomerEmployees Worked With
My salesman was Joe
Helpful May 18, 2024
I wasn’t informed about a less expensive alternative to turn down the rotors vs replacing my rotors :( turn down the rotors vs replacing my rotors :( More
by rab579
Employees Worked With
May 10, 2024
Olivia was extremely helpful and courteous. She is a real good representative for the Diehl name. She is a real good representative for the Diehl name. More
by aj61166
Employees Worked With
May 10, 2024
The experience I got and the service was AMAZING, will recommended them to everyone I know that needs a vehicle recommended them to everyone I know that needs a vehicle More
by sepeda1964
May 10, 2024
Always kind, courteous and professional. They send you notifications on your appointments. They finish the work on your car in a timely way. My worst appointment was wonderful. They send you notifications on your appointments. They finish the work on your car in a timely way. My worst appointment was wonderful. More
by thomasemckinney
Employees Worked With
Molly Regula
May 10, 2024
Service people were nice however, the PRICE now is throught he roof. HYUNDAI? a rear brake job for $1200??? Won't be going here again. Many employees I knew have left.... throught he roof. HYUNDAI? a rear brake job for $1200??? Won't be going here again. Many employees I knew have left.... More
by jfinley3
Employees Worked With
May 10, 2024
Great service and friendly and fast And patient and helping me understand what I need to do with the car helping me understand what I need to do with the car More
by tfps10
Employees Worked With
