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Diehl Subaru
Massillon, OH
474 Reviews
Diehl Subaru is a new and used car dealership located in Massillon, Ohio. We sell new Subaru vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Subaru is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 474 reviews
May 02, 2024
Professional and friendly. Explained work needed on vehicle. Reviewed pricing up front before completing service. Provided free use of loaner car while my Forester was being re Explained work needed on vehicle. Reviewed pricing up front before completing service. Provided free use of loaner car while my Forester was being repaired for a sensor issue. Very pleasant experience:) More
by tmhaw
Verified CustomerEmployees Worked With
Richard Schrader, Olivia Gehring, Kevin Gowens,
Helpful April 30, 2024
Respectful,courteous, informative, efficient. Completed work with care and verbalized and documented all items covered. Repaired my remote start key with new battery. Provided.accurate informat Completed work with care and verbalized and documented all items covered. Repaired my remote start key with new battery. Provided.accurate information on trading in cars for new vehicle. Provided a fair estimate. Very helpful. More
by nangoldstein3
Employees Worked With
Rick in service, Rick Spieth in sales, Dustin in management.
April 30, 2024
Great job I showed up on the wrong day. Took care of me anyway. I’m new to the area and Diehl will be my go to service location. Took care of me anyway. I’m new to the area and Diehl will be my go to service location. More
by mattb
Employees Worked With
Saturday service reception and Mx Matt
April 30, 2024
I leased my first car from Diehl and came back to buy one when my lease was up. Dan Auman helped me out tremendously and made sure I understood everything. I’d go back again and urge you too as well. Love my when my lease was up. Dan Auman helped me out tremendously and made sure I understood everything. I’d go back again and urge you too as well. Love my Subaru Forrester Sport! More
by julpolka
Employees Worked With
Dan Auman
April 30, 2024
I’ve had great service there since buying my Forrester in 2017. Everyone I’ve ever dealt with has been friendly and has always kept me informed on the services being done along with the cost.The waiting area 2017. Everyone I’ve ever dealt with has been friendly and has always kept me informed on the services being done along with the cost.The waiting area is also very comfortable to hang out in. More
by mommccon
Employees Worked With
Rick, Kevin
April 30, 2024
I got exactly the car I was looking for at a very competitive price with a very fair trade allowance. Dan Auman in sales did an awesome job putting the deal together with zero pressure and full tran competitive price with a very fair trade allowance. Dan Auman in sales did an awesome job putting the deal together with zero pressure and full transparency explaining every step of the process along the way and has already followed up to make sure all is well. It seemed to be a very friendly dealership and I fully expect future interactions to be positive. Thanks! More
by marktaylor.matco
Employees Worked With
Debbie, Dan, Jessica
