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Diehl Subaru - Service Center

Massillon, OH

4.8
85 Reviews

85 Reviews of Diehl Subaru - Service Center

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April 30, 2024

Respectful,courteous, informative, efficient. Completed work with care and verbalized and documented all items covered. Repaired my remote start key with new battery. Provided.accurate informat More

by nangoldstein3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in service, Rick Spieth in sales, Dustin in management.
April 30, 2024

Great job I showed up on the wrong day. Took care of me anyway. I’m new to the area and Diehl will be my go to service location. More

by mattb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saturday service reception and Mx Matt
April 30, 2024

I’ve had great service there since buying my Forrester in 2017. Everyone I’ve ever dealt with has been friendly and has always kept me informed on the services being done along with the cost.The waiting area More

by mommccon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, Kevin
April 29, 2024

Freindly staff and quick turn around. The facilty was great as always. They even had cold drinks. More

by Michael.arrendale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service technician
April 27, 2024

Could not be happier with the service department at Diehl Subaru. We will continue to bring our Forester there for future service. More

by tjpj4556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik, Kevin, Pat
April 26, 2024

Everyone in the service department was polite and efficient. They took care of my oil change and tire rotation while I waited. More

by bkmorganfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan sales
April 25, 2024

I was at Diehl Subaru to get the oil changed in our 2023 Outback. The waiting area is nice, clean and comfortable. The person that helped me was very friendly and courteous. The service was completed very q More

by mheitger
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
April 25, 2024

While service was fine, I didn’t get the Forester brochure I was promised email. More

by bobferne67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Really close Schafer, Thorn Silvilis
April 24, 2024

Sales person Rick s. Was a very knowledgeable person about my subaru. The only thing I can say a bit negative was how long it took to get my car. More

by mkahler515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick spieth, Ryan in service.
April 23, 2024

Great Service Gentleman Didn’t have to wait long at all Excellent care!! Thank You More

by rebeccascott100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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