Don Hewlett Chevrolet Buick

Don Hewlett Chevrolet Buick
7601 S Interstate 35
Georgetown, Texas 78626
(512) 930-5881

Manufacturers: Buick, Chevrolet

DonHewlettChevrolet
Most Reviewed Employees
Ronnie Bradford Ronnie Bradford
Internet Sales
Phillip Davis Phillip Davis
Internet Sales
Aric Reil Aric Reil
Internet Sales
Jason Luther Jason Luther
Internet Sales
Lee Dickie Lee Dickie
Internet Sales
Mike Stephens Mike Stephens
Internet Sales
Cory Reedy Cory Reedy
Internet Sales
Jonathan Blank Jonathan Blank
Internet Sales
Brian Birdsall Brian Birdsall
Sales
Matt Sumner Matt Sumner
Internet Sales
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Children's Play Room
Drive-In Service
Free Coffee
Free WiFi
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
524 Reviews
Don Hewlett Chevrolet Buick

Overall Score: 5 Star Rating4.9









About Don Hewlett Chevrolet Buick
Certified: Don Hewlett Chevrolet Buick
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Don Hewlett Chevrolet Buick has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Don Hewlett Chevrolet Buick
One of the Top 50 Chevrolet Dealers in the Nation 2010!


MaxBurn
5/16/2012 1:58:52 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Birdsall

My Review of Don Hewlett Chevrolet Buick:
I contacted Don Hewlett Chevrolet along with four other Chevy dealers via email to get quotes. Not only did they have the lowest price of any of the dealerships, but they were also the nicest to work with. One of the other dealers not only tried to sell me a car that was different than I was looking for, but he also called me multiple times when it should have been clear that I wished to converse via email. Luckily when I told the other dealer the quote I was given from Don Hewlett Chevrolet he never bothered contacting me again. Brian Birdsall was my salesperson through the whole process and when I emailed him for more information he was prompt with giving me all the information I needed and would wait a day before emailing me again to make sure I got the information and to see if I had any further questions.

Though I have to say my experience once I got to the dealership was better that I could have possibly hoped for. Every person I met at Don Hewlett Chevrolet was super friendly, but because of Brian I felt like I was being treated like a neighbor instead of a sales number. I also felt as if he actually listened to me answers to questions instead of just asking them as part of a routine. I said I had already done my research and knew which car I wanted to look at, so we went to look at the car and he didn't try to up sell me or "just show" me other models. Now before I drove the car we test drove I hadn't driven a manual transmission vehicle in over a decade. In fact I was looking to buy a manual transmission not only for the fuel efficiency, but also to get over my fear. Brian was helpful and encouraging the whole time, and gave me the pointers I needed in order to get my confidence with the vehicle.

Now to top off all other other aspects of this purchase, when Brian was figuring out the financial aspects he asked me if I was thinking about purchasing the car that day, because if I was then he will just grab some extra info to make it easier to fill out the forms if I do decide to purchase the vehicle that day. I was shocked because he had already been so accommodating that I assumed that he assumed I was there to buy the vehicle that day.

In terms of price, not only did he give me a price lower than any other dealer, but it was lower than I could get it from the employee purchase program(gmfamilyfirst.com). On top of that he worked with me on my trade in and got me a good deal on the 12 year old vehicle I was trading in.

Overall the entire experience was great. After I purchased the car he walked me through all of the features and made sure I was familiar with every aspect. He did all of this even though it was now after closing time, and didn't rush through any of it. He even game me a few more pointers on how to better my manual transmission driving.

The words that really resonate with me, probably because of how sincere I believe they were, is when Brian said, "I don't want to sell you a car if you aren't going to be completely happy with it." I love my new car, and the experience I had purchasing it was phenomenal.

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chris_gtown
5/16/2012 11:16:30 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Shelton

My Review of Don Hewlett Chevrolet Buick:
David was not only helpful and knowledgable; he also was extremely friendly and attentive. He obtained all the necessary info from me on what type of vehicle I needed, guided me to the perfect one, and worked everything out in a very timely manner. I would definitely recommend Don Hewlett as the place to go and David Shelton as the one to see!

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sammypost20
5/15/2012 2:21:43 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Stephens

My Review of Don Hewlett Chevrolet Buick:
I came in with a general knowledge of the vehicle and price I wanted. Mike was extremely friendly and explained the whole car buying process to me because I was a first time car buyer. Mike was very straight foreward when discussing price. There was no need for negotiation because he gave us a great deal from the start. I will definitely be coming back to Mike when I am in the market for another vehicle. Excellent overall sales experience!!!

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jklmoses
5/14/2012 6:42:46 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lee Dickie

My Review of Don Hewlett Chevrolet Buick:
Lee was very easy to work with, and he understood that it was me looking to buy a car, not my husband. He didn't question a defect I found on the car after I got home, but took the right steps to getting the problem fixed when I brought it to his attention.

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yuanlinzhang
5/11/2012 12:50:30 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Stephens

My Review of Don Hewlett Chevrolet Buick:
I had a very pleasant Internet shopping experience with Mike. If you are thinking about buying a car (Buick) from Austin, Mike is definitely the choice. In summary, he replied emails almost always timely, gave solid price when a quote is asked, is very knowledgeable, friendly and professional. For Internet shopping, one certainly needs to talk to more than one dealers, but I believe Mike very likely will be the one who will win your business.

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BranMan08
5/10/2012 11:16:14 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Phillip Davis

My Review of Don Hewlett Chevrolet Buick:
From the moment we pulled in and saw the Suburban was awesome. I woke up that morning and knew I was coming to buy a new family vehicle at Hewlett Chevrolet. Phillip was very friendly and patient. I know without a doubt that I will be buying all of my future vehicles from you guys. Also, I appreciated how patient and friendly the staff was with my five children. Looked like they enlightened some of the staff's day walking and crawling everywhere. I recommend this dealership to everyone who wants to be treated fair and kind. Thank you Phillip and Don Hewlett Chevrolet!!!

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loricrawford5
5/6/2012 7:16:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Wayne Erickson

My Review of Don Hewlett Chevrolet Buick:
Wayne met my kids and I out in the lot with a smile on his face. He shook hands with my sons and my 3 year old diva and actually LISTENED to what we were looking for, even though my boys informed him that we were looking for a stick shift with buttons on the steering wheel! He immediately grabbed a golf cart and took us to all three lots to make sure we had a chance to look over all the 2012 inventory just in case I hadn't found what I was looking for in the main lot. He never once tried to steer my interest towards a higher priced car. He never once made any type of statement just to get the sale. He was honest and up front the entire process and made sure I knew that he would do everything possible and within reason to help me get the car at the price I wanted.

My favorite piece is that I had the car I wanted and the papers drawn up in about an hour and a half. When we came to pick it up, he sat with me to activate OnStar, sync my cell phone, and go over every piece of equipment inside and out. He even offered to be my own human cliffsnotes in the future with any detail of the car I couldn't figure out on my own. Since my early 20s I have managed to buy 8 cars from 4 different dealers. Buying a car from Don Hewlett Chevrolet has been the best purchase experience yet. We will definitely be back for that Camaro one day and I sure hope Wayne is still there!

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texcowboy
5/5/2012 2:11:39 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Brian Birdsall

My Review of Don Hewlett Chevrolet Buick:
This is the second vehicle we have bought from Brian. He is an EXCELLENT salesman and it is an absolute pleasure working with him. He has our business loyalty for life.

Brandon Doucet

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Schultz26
5/3/2012 10:14:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Aric Reil

My Review of Don Hewlett Chevrolet Buick:
Very simple transaction, Aric helped my wife and I find the SUV she wanted and made the deal happen. Easy to deal with, up front pricing and great delivery. We're thinking about buying another Buick this month as a matter of fact. Great Job Aric and the rest of the Hewlett gang.

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jonwat3
5/3/2012 9:33:51 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Luther

My Review of Don Hewlett Chevrolet Buick:
Hewlett blows the other dealerships out of the water.

I live in San Antonio, but contacted Hewlett Chevrolet on the internet since I could not find the truck here that I wanted. Jason Luther and I worked out our deal on the internet, and Friday I made the trip to Georgetown to complete the transaction. They told me to look for the big blue roof from I35 and as I was approaching the dealership I was amazed at the inventory of vehicles they stock...way more than any dealer in San Antonio. Can you say "stock 'em deep and sell 'em cheap?"

I don't think I've ever had an easier truck purchase than with this dealership. Jason went the extra mile to get the truck and the deal I wanted. In addition they gave me a loaner while my truck was in make-ready and accessories that I selected were installed. The following Tuesday Jason brought the new truck to my home in San Antonio. How cool is that?! Jason, you made a friend for life.

This dealership is all about service and getting you the deal so sweet that you can't refuse. I work in a private school whose culture is family oriented, and this dealership has that same culture. I felt right at home.

In summary, if you want a new vehicle give these guys a chance. I'm glad I did.

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