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Don Jacobs Toyota - Service Center

Milwaukee, WI

2.9
43 Reviews

43 Reviews of Don Jacobs Toyota - Service Center

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August 10, 2018

Propagating the sleezy car dealership stereotype!!! Besides the "normal", quote for thousands of dollars of repairs needed when I brought it in for what amounted to a $300 repair, they tried to charge m More

by ToyotaCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember name
March 02, 2018

No respect, apperently they can do no wrong. Earlier this week I went in for an oil change, during this process Don Jacob Toyota employees attempted to fill my tires but apparently could not beca More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AJ and Jose (Manager)
February 24, 2018

No communication Technology is beautiful when it’s useful. I scheduled an appointment using their 24/7 online system. It was confirmed all thru email, and even got a 1 More

by Peaceful principles
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
None
June 10, 2016

Waiting Area Seating More comfortable waiting area, perhaps couches with table lamps. Just to make it seem comfy. I appreciated the tables because the day I had my appoi More

by ABCar
Recommend Dealer
Yes
Employees Worked With
dont remember
June 09, 2016

Great Repair of Ice damaged bumper Car looks like new! Great Body shop work. Manny even remembered me from 2 years ago when I had an accident. I highly recommend this body shop. They More

by LoveMyPrius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny
March 01, 2016

Service Scam? I took my corolla in due to a noise/rattle coming from the front axle. I got a call with the axle diagnosis that I expected plus a suggestion to repla More

by dontgothere26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete (mgr), Gary, Bob.
July 24, 2015

STEER CLEAR - I recommend Wile or Racine Toyota I have a new Scion XB purchased in January of 2015. I was due for my first vehicle service and scheduled it at Don Jacobs (the closest location to my More

by Scion_XB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Len (service manager), Craig, Lauren
September 24, 2014

Clearly the best customer service! My experience with this dealership was excellent- better than 10 stars! Chris Tovar was my service adviser and he was fabulous! He even washed my c More

by Patsy Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tovar
January 01, 2014

The entire service staff was wonderful. They were very accomodating in my rescheduling. Once I arrived for my appointment, I was greeted immediatly and my Scion xB was setup for service. The waiting room More

by mod63w
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maureena G. Rabon
September 02, 2013

My service writer was able to get the needed service done and kept the price affordable!! I've always had excellent dealings with the Don Jacobs Team!!! The work was done in a timely fashion and with the ca More

by pregowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob