Don McGill Toyota

Reason for Visit: Service

I recommend this dealer: No

My Review of Don McGill Toyota:
I took my new (500 mi) Prius in because it was pulling right. I asked to sit in the car when they adjusted the alignment; they never called me to do so. I happened to see that the car was being adjusted (almost finished) and all 6 adjustments were in the green. I asked to sit in the car (I weigh 220), and all 5 adjustments turned red. The mechanic adjusted 3 back into the green, left one in the yellow and 2 in the red and removed the mirrors from the wheels without saying a word to me.
Talking with the service manager and Gerry McGill produced no satisfactory result. I used to build and race cars; I know a lot about what makes a car drive properly, but I was not listened to.
Their attitude is: close enough for government work; too bad.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Don McGill Toyota:
The collision dept promsied to order parts for the under waranty and they kept on laging until the 1year expired and now they said the warranty expired. Not willing to call back or warranty their product!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Don McGill Toyota:
I was pre-approved for a loan with BOTH Don McGill dealerships and I wanted a YARIS. They left me sitting alone for an hour just to find out they didn't have one and then they had the NERVE to try and sell me a Corolla! I was absolutely LIVID! They did nothing for me and left me hanging! I went to the other one and the fleet manager was a complete jerk, they had only ONE Yaris and he tried to get me to get it THAT NIGHT but he wanted me to trade in my fiance's car AND the car I currently had and I absolutely refused. Don't go here unless you LOOK rich because if you don't LOOK it, they don't want you.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Don McGill Toyota:
I do not recommend this dealership to anyone looking for a Toyota. I pretty much gave mr Garza the easiest sale imaginable las month. The Yaris I was looking for was not on the lot so I decided to order exactly what I wanted. We ordered and agreed on a price all in about an hour, with a $200 deposit. After a couple days mr Garza finally called to tell me that the car he ordered for me was coming in with an "extra" package. Well, I sensed immediatly that he was playing games and I asked for my deposit back. The dealership told me it would take 10 days to receive the check. It was 19 days later when I spoke to a manager there and found out they never sent it. It seems Mr. Garza wants to continue to play games. To sum it all up, I would not ever choose Don Mcgill again, and especially not Mr. Garza..

JA

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