Don Mealey Chevrolet

Excellent Service I’m a long time customer and have dealt with Jerry Merriman, my service advisor on many occasions. He is always so friendly and professional in person I’m a long time customer and have dealt with Jerry Merriman, my service advisor on many occasions. He is always so friendly and professional in person as well as on the phone. When I leave a message for Jerry, he calls me back promptly and explains diagnosis and fix to me in detail. Having been in the Automobile Business for 20years, I have seen a lot of service depts, and Don Mealey has a top notch one, and it is people like Jerry that make it stand out. I recommend to my friends in my Golf Community to take their GM vehicles to DM. Several have purchased vehicles there also.. I recommend they work with Jerry. I just had my 60000 mile service done today. It was not inexpensive but when Jerry explained what it entailed, it made me feel that it was worth every penny. I have had two cars serviced there for years and will continue to do so. Jerry is a good reason why I remain a service customer of DM. More

Scott Young Outstanding Customer Service Dear Don Mealy, I write this letter of appreciation and many thanks to the excellent customer service and dedication Service Advisor, Mr. Scott You Dear Don Mealy, I write this letter of appreciation and many thanks to the excellent customer service and dedication Service Advisor, Mr. Scott Young, provided me on a recent service visit at your dealership. His commitment to satisfying the customer defines the character this individual possesses. This builds a loyal customer base through an enhanced customer service experience. Please acknowledge this individual for his outstanding work for following Chevy’s Business Model, to build long lasting customer relationships. As a graduate in Marketing and an MBA in finance, I recognize the fabric and importance these individuals possess. This creates value that the competition lacks. In 2005, I began investing in the Corning Real Estate market in Upstate NY with an emphasis helping those in need through affordable housing by fixing and updating apartments which many are in dire need. Being on the front lines with customer needs, few would take out time to give an acknowledgement of excellent customer service Scott Young has demonstrated. Many times, we are quick to complain load and clear when something goes wrong, nonetheless hesitant to acknowledge outstanding work. Thank you so very much for having him on your team! Sincerely, Nestor Landron More

Excellent Service - No Hassels ! From initial appointment phone call to completion of work, everything went like clockwork. The customer service rep explained the entire process and From initial appointment phone call to completion of work, everything went like clockwork. The customer service rep explained the entire process and the work was completed as promised. The work was completed ahead of the scheduled time. Before leaving, other services provided by the dealership were explained to us. We will definitely return and tell our friends about the excellent service we experienced. More

Great, Great service. Thank you Ron. My salesman was excellent in every aspect of the purchase. Extremely kind, efficient and understanding. Very knowledgeable of the product sold to me. My salesman was excellent in every aspect of the purchase. Extremely kind, efficient and understanding. Very knowledgeable of the product sold to me. Thank you Ron. More

Great team at Don Mealey! From our online inquiry to our visit and purchase, we couldn’t have been happier. Very seamless transaction! Highly recommend this dealership! We s From our online inquiry to our visit and purchase, we couldn’t have been happier. Very seamless transaction! Highly recommend this dealership! We started with Riley via internet and finalized the deal with Christian. Our treatment was excellent and everyone was top notch! More

Friendly and helpful Employees were very helpful and professional the duration of the visit. They offered water on multiple occasions and assisted greatly by explaining p Employees were very helpful and professional the duration of the visit. They offered water on multiple occasions and assisted greatly by explaining paperworm and payment information. More

Today was Not the usual treatment I always get. I bought my car here so I always come here to do all maintenance service and repairs. However, today for an oil change, the representative did not wan I bought my car here so I always come here to do all maintenance service and repairs. However, today for an oil change, the representative did not want to give me the discount I always get every single time I come here for a service. She can see my record to confirm. Additionally, although she nicely said hello to greet me when I first came in, she was not even letting finish talking when I was explaining my concern about my car. Is not that she had a line of people waiting or any calls on hold. It was simple not friendly and was not concern about listening or willing to offer any discounts. This was NOT the usual treatment I get when I come to my dealer! More

Vehicle Service Review I will always request Nicole Walrath for my vehicle service needs. She went out of her way to find dealership promotions to help lower the cost of the I will always request Nicole Walrath for my vehicle service needs. She went out of her way to find dealership promotions to help lower the cost of the service. Nicole had a loaner vehicle waiting for me when I arrived, basically she was one step ahead of every request I had....before I could even ask. Nicole is a 5 STAR asset to the Service Department! More

Great Experience Anytime we go in to get a service done Nicole Walrath has always gone above and beyond to make sure we are serviced properly and in a timely manor alw Anytime we go in to get a service done Nicole Walrath has always gone above and beyond to make sure we are serviced properly and in a timely manor always explaining our options and making sure we are never inconvenienced Thanks Nicole More