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Donalson Chevrolet Buick GMC

Silsbee, TX

4.8
1,346 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX! Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more. At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden. Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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1415 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 1,346 reviews

February 11, 2022

Everyone was very helpful. Service Manager and technician that worked on car were very nice and professional. Will return for next service. Thanks!!! More

by D.COURTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

We're glad to hear you had a positive experience, and thanks so much for sharing your thoughts! We look forward to seeing you next time. -the Donalson Auto family

February 09, 2022

We had an awesome experience at Donalson Chevrolet! I special ordered my vehicle with my salesman and she was extremely helpful to get me the specifications and package that I wanted. She stayed in cont More

by dena-kay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Russo, Dawne Martin
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

Congratulations on your new vehicle, and thanks so much for sharing your experience! We're glad to hear Dawne took such great care of you, and we look forward to working with you again next time! -the Donalson Auto family

February 09, 2022

It was good no trouble. Employees great always very helpful. Prices are fair. Love the service department More

by a1pittman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

The best-I drive by two GM dealers to get to Silsbee, Tx. The staff is unbelievably professional and welcoming. More

by GJOHNSON15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

That is some high praise, and we thank you for it! We look forward to working with you in the future. -the Donalson Auto family

February 09, 2022

Charlie Ozan, Jewel Paine, and Don D. are all awesome. Lucky to have on your team. Thanks for help us trade in car and buy new Enclave. Charlene More

by PAPPYO2936
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Ozan
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

Thank you for the kind words, and congratulations on your new vehicle! Please do come see us again in the future! -the Donalson Auto family

February 09, 2022

Prompt and courteous service for the maintenance check on my vehicle. Thank you very much. More

by SORAYIASINGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2022

It was very inviting and all of the employees were very friendly and easy to deal with. More

by georgecarruth29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Ozan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Russo
February 04, 2022

Very nice staff service was excellent and efficient in every way . Newell in service super nice More

by KTULLOS64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

A bulletin had been issued on the modular upgrade but we were not aware. The techs made note of possible rodent damage due to acorns under the hood as the initial issue prior to resolving with the recall More

by pamjones57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2022

Jewel is awesome. We always have a great experience after having my vehicle serviced. Hope nothing changes More

by KIMBERLYDBALDWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Donalson Chevrolet Buick GMC responded

We're glad to hear you have such a great experience with Jewel! We're rather fond of her too, and we look forward to working with you in the future. -the Donalson Auto family