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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.8
726 Reviews

726 Reviews of Donalson Chevrolet Buick GMC - Service Center

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May 18, 2024

Great customer service from dropping off the vehicle to picking it up. Appreciated the quick turn around. More

by CMCNITT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Simply the best -- I drive from Port Neches to have all my work done - even my oil changes. Simply the BEST! More

by GJOHNSON15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Outstanding service, I cannot believe how fast they solved the problem and called me back that my Tahoe was ready to be picked up. More

by LAURADANIEL713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Staff polite and communicated all issues when dealing with vehicle. Early morning appointment time was great for me. More

by AWJEFF92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

They took care of my problem quickly and with no fuss. Really appreciate the good work! More

by VAWORRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

The work was done in a very timely fashion and I was pleased with the people involved in the process. More

by ROYFINNEL02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

The wait was too long in the waiting room for the service required I would have liked and update or information for why it was taking so long. More

by PHYLLISSMITH51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Took vehicle to service department and Jana was so polite and helpful. She kept me informed with their progress. I have a 2022 and 2023 Chevrolet and I will be bringing my service business there from now on More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Transparent salesman and very fast service. Financing was quick and hassle free Will definitely do business again More

by LSJ050704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chevy
April 25, 2024

Donaldson GMC Service Dept. is Great! They were able to fix my Buick Encore's backseat problem very effectively and promptly. Thanks again for your help! More

by CANTU1621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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