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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
941 Reviews

941 Reviews of Donalson Chevrolet Buick GMC - Service Center

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August 29, 2025

They always greet me with a smile and I never leave unhappy they always take care of all me needs and more. More

by TASHIRA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Nicole was a great help while getting our vehicle serviced at Donalson Chevrolet earlier this month. More

by MARVBENOIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
August 19, 2025

Janna is super sweet and was very helpful. The repair took a little longer than anticipated, but the loaner was very comfortable. More

by Richardfruscione
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

The person who helped me was very kind to me. I would like to always return with people like that. More

by quintanar810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Great service but needed to pick up spare key to truck. Couldnt because of internet service More

by alpettis52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

The service was fast friendly and very good all the way around!!! And the coffee was hot More

by j.d.r.razz53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

The oil life monitor was not reset on this visit. As per usual there was a reminder sticker on the windshield, but I depend on the panel. I understand my vehicle is 9yrs old, with 100,000 miles on More

by vaozha48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department was neither Jewel or Janna
August 04, 2025

Meagan and Team are the Best in the Area, Professional, Courteous, and on time. Have always been acceptable and helpful with all our vehicles. Continue to purchase GM vehicles because of their service. More

by Daryl_Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

My service advisor, Jewel was friendly and professional. The service area was very nice and coffee was ready. More

by flhp18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Professional, friendly and really worked with us. Would definitely by my next vehicle with them. More

by Memaw17622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Murphy 5 stars
2
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