Donalson Chevrolet Buick GMC - Service Center

I was scammed in to purchasing an extended warranty. My car has had the check engine light come on twice since purchase in February. The first time I was told it was just a one time issue not to worry a My car has had the check engine light come on twice since purchase in February. The first time I was told it was just a one time issue not to worry about it. The second time I called and was told there is no charge to scan the vehicle as long as an issue arises.. I showed up for my appointment and had to wait 20 minutes just to be checked, once my vehicle was scanned I was told that the issue could just be it needed a computer update which would be $168. If I refuse that then I would have to pay for the scan. I was also told that my spark plugs and fuel injection needed to be taken care of. None of this is included or covered in the warranty that I was promised was a bumper to bumper warranty and will cover every issue that arose. I am disgusted by how you took advantage of me. More

I like the way the service department runs, they get you in and out, which is important to us! in and out, which is important to us! More

This was a great experience. Charlie was no pressure, and very knowledgeable about the vehicle we were looking at. Charlie was no pressure, and very knowledgeable about the vehicle we were looking at. More

all went ok. you should tell customer if using a credit card you charge extra. you should tell customer if using a credit card you charge extra. More

I was not please with the person that did my paper work. your Finance guy your Finance guy More

Great service, Great people, Fast service, they took Great care of us! Highly recommend! Will definetly continue our business there! Great care of us! Highly recommend! Will definetly continue our business there! More

Charlie Ozan has always made the experience easy. I’ve bought several new vehicles from him for twenty plus years. I’ve bought several new vehicles from him for twenty plus years. More

They worked me in for a service visit with a full schedule. They were very friendly and professional. schedule. They were very friendly and professional. More

They fixed the problem I asked them to fix and then said there was no problem and blamed me for the issue. So good work but why do that? Also the receptionist lady was very short and rude and didn’t want to there was no problem and blamed me for the issue. So good work but why do that? Also the receptionist lady was very short and rude and didn’t want to hear me explain the problems I had. More

⭐⭐⭐⭐⭐ I had an excellent experience buying my new GMC Yukon from Donalson! From the moment I walked in, the staff made me feel welcome and taken care of. They were professional, knowledgeable, and really Yukon from Donalson! From the moment I walked in, the staff made me feel welcome and taken care of. They were professional, knowledgeable, and really listened to what I was looking for. The entire process was smooth and stress-free. I couldn’t be happier with my new vehicle, and I highly recommend Donalson to anyone in the market for a new car. Top-notch service all around! More