Dorsett Automotive

Great service! Worked with Ernie Forster to find a replacement vehicle after my car was smashed by a fallen tree. Ernie was extremely helpful and very knowledgeable Worked with Ernie Forster to find a replacement vehicle after my car was smashed by a fallen tree. Ernie was extremely helpful and very knowledgeable. Never pushy or high pressure, he really listened and helped me find the perfect vehicle for my needs and budget. I would highly recommend Ernie and Dorsetts to anyone looking for a new or pre-owned vehicle. Great experience! More

Quick Customer Service! My salesman helped in scheduling my service. When I arrived he met me and talked with the Service employees. My car was taken right in and done in a My salesman helped in scheduling my service. When I arrived he met me and talked with the Service employees. My car was taken right in and done in a timely fashion. This was important to me as I had a funeral to attend in another town. More

Our favorite saleman This is the second vehicle in less than a year that we have purchased from Dorsett Automotive. They always have a great selection of new and used cars This is the second vehicle in less than a year that we have purchased from Dorsett Automotive. They always have a great selection of new and used cars but, what brings us back is the GREAT saleman we have, his name is Dillion Furry he will go out of his way to get you what you want (as long as it is in reason) the rest of the staff we have encountered are als very friendly. I highly recommend Dorsett Automotive and be sure to look up Dillion, you can't go wrong....Thanks Dillion More

Nice employees The employees are always nice and courteous. Every time I have my car serviced they deliver it to me at my work when it’s done. The employees are always nice and courteous. Every time I have my car serviced they deliver it to me at my work when it’s done. More

Outstanding Customer Service! I had a tire leak during Easter weekend and contacted Josh my sales person who reviewed my warranty and advised me to come right into the dealership. I had a tire leak during Easter weekend and contacted Josh my sales person who reviewed my warranty and advised me to come right into the dealership. Nathan in the service department was friendly, attentive, and provided prompt attention to my issue. I greatly appreciate the outstanding customer service that everyone has provided. More

Josh Altheide outstanding customer service professional Josh was very forthright with the truck I showed interest in and was willing to work with me on the price. He was also very quick to return my phone Josh was very forthright with the truck I showed interest in and was willing to work with me on the price. He was also very quick to return my phone calls and text. Changed my outlook on the car buying experience! After 12 years of experience has not compromised his character for a sale! Glad to have met and made the transaction through him! More

Used CRV Salesman was great in helping me get a used car even though I was upside down on my current vehicle. He helped me get a safe vehicle I was comfortable Salesman was great in helping me get a used car even though I was upside down on my current vehicle. He helped me get a safe vehicle I was comfortable with. More

Nissan service review by ThyssenKrupp The service was excellent. I contacted on short notice and they were able to get my three vehicles serviced and returned to me on the same day. The The service was excellent. I contacted on short notice and they were able to get my three vehicles serviced and returned to me on the same day. The day before, I had an emergency situation with a flat and when I called, they contacted a tow service and got me into the service and completed before day's end. Tammy was an excellent service advisor and has always taken great care of our vehicles here ThyssenKrupp. More

Great company friendly staff Larry Taylor was the best sales man I have ever delt with. He is Very personable, and explained everything that I had questions about. He is low press Larry Taylor was the best sales man I have ever delt with. He is Very personable, and explained everything that I had questions about. He is low pressure and I would suggest anyone looking at a car on their lot talk to Larry. More

Drove a little out of the way, but it was well Worth it. My daughter and I live about 55-60 miles east of Dorsett Mitsubishi in Terre Haute. We had visited a couple of the dealerships around us and not been My daughter and I live about 55-60 miles east of Dorsett Mitsubishi in Terre Haute. We had visited a couple of the dealerships around us and not been happy with the “approach” of some of the sales folks. After looking on line for other dealerships we decided to take a drive to Terre Haute to check out an Outlander that the dealership. (I must confess I usually go to dealerships sometimes on Sundays to avoid confrontations with salespeople). Anyway, I pulled into the dealership and started looking for the vehicle I had researched,and was having a little trouble finding it. Ernie came out and asked if I needed some assistance and what he could do to help. His demeanor was great, I have had previous experiences where I felt “pushed” or slightly intimidated and usually just left the dealership. Ernie was none of this. I think he realized that I was more of a “data and research “ individual and was able to communicate on this level. He also “offered” to get me any info I needed vs telling me what he thought I needed to know. Any info that he didn’t have or know ,he would get or put me in contact with someone who did. I told him I would have to think on it and he was ok with that. Before I left he made a point to introduce me to Tony Parker who thanked us for stopping by. My daughter and I talked about the car and the dealership on our way home and she too was impressed that the dealership was not the” pushy type”. She liked the vehicle and the dealership culture too. Note: we also drove another vehicle while we were at the dealership and Ernie helped summarize the pros and cons . In the end we bought the Mitsubishi Outlander and Ernie talked us through all the features, introduced us to service dept and others at the dealership. Great experience and non intimidating. They have 4 dealerships and I look forward to doing business with them in the future when I replace my truck. Duane More