Douglas Jeep Chrysler Dodge Ram

Pleasant Sean was very easy to talk with and made the experience run smoothly. The location was convenient and the online help was greatly appreciated. Will Sean was very easy to talk with and made the experience run smoothly. The location was convenient and the online help was greatly appreciated. Will definitely recommend. More

Great car buying experience We recently bought a new 2015 Dodge Grand Caravan from Douglas Chrysler Dodge in Venice and were very pleased with the experience. Once we decide We recently bought a new 2015 Dodge Grand Caravan from Douglas Chrysler Dodge in Venice and were very pleased with the experience. Once we decided that the new family car would be another Grand Caravan (our other car is a 2010 Grand Caravan), I began using the Dodge.com website to research all the dealerships & inventory all over Florida. We live just outside of Tampa, but we were prepared to travel to Jacksonville or Miami if we found the right deal. We didn’t have to drive quite so far - the dealership in Venice was 60+ miles from our house, but worth the trip. When I saw a great price on the Douglas Chrysler Dodge website for the model we were interested in, I contacted the dealership and heard back from Internet Sales Manager Bert Desmond right away. Bert answered all our questions and we had an up-front price before leaving home. We met Bert and Robert Pierce at the dealership the following day. Robert took us for a test drive, explained all the features of the new 2015 model compared to our current 2010 van, and made sure the new car was ready to go once we decided to buy it. There are plenty of horror stories on the internet about questionable business practices at car dealerships, but our experience at Douglas Chrysler Dodge was great. Bert and Robert were very polite, answered all our questions, and never pressured us. It may be another four or five years before we’re in the market for a car again, but when it’s time, Douglas Chrysler Dodge will be our starting point. Robert & Sandi Winiarski More

Best service on the West Coast! Everytime I bring my vehicle in for service I am always greeted by Tim's big smile! He always takes the best care of me and my vehicle. I will always Everytime I bring my vehicle in for service I am always greeted by Tim's big smile! He always takes the best care of me and my vehicle. I will always come Tim to get my service needs taken care of! Thanks Tim!! More

Easy to deal with! Casual, professional and non-pushy atmosphere with prompt responses by Internet Sales Manager and sales associate with good clear information made the Casual, professional and non-pushy atmosphere with prompt responses by Internet Sales Manager and sales associate with good clear information made the transaction easier than most dealerships. Highly recommend anyone ready to buy to visit this dealership. More

Family Todd, Dan and Pete are outstanding. They are honest, don't play games and have your best interest in mind. From the moment I started looking to signi Todd, Dan and Pete are outstanding. They are honest, don't play games and have your best interest in mind. From the moment I started looking to signing on the dotted line was a comfortable experience. I shopped around and believe me when I say you don't have to. This is the team you want to buy from. Thank you again for all you did and continue to do. M. Baers More

smooth transaction Walked in one afternoon and had the pleasure of working with Dave Barth who walked me through a variety of vehicles, patiently explaining everything a Walked in one afternoon and had the pleasure of working with Dave Barth who walked me through a variety of vehicles, patiently explaining everything about them. Never felt any pressure at any time. Was like an informative chat with a friend.The decision was made and Dave and his team went out of their way to get us the 2015 Caravan we wanted the next day.Go in see Dave , positive experience. More

Coolant flush and replaced . I specifically asked if coolant bottle would be cleaned. When I receive my car back it looked exactly the same as when I brought it in. I would have . I specifically asked if coolant bottle would be cleaned. When I receive my car back it looked exactly the same as when I brought it in. I would have do e the work myself if I knew it would just be drained and refilled.I also had a wheel sensor replaced. No complaint with the senor bout was not informed of the 100.00 deductible for the warranty I Purchased. When sale was first made I was told warranty was for 100000 miles . I received a call 2 days later and was told my car was from Canada and would have to get an extended warranty instead. Fiance person said it coverage was the same but for 4 years from rates of purchase and 50000 miles. Overall I am happy with the car but dissatisfied with a simple maintenance issue.Staff was great. But I will do regular maintenance myself or higher a local business.I purchased this car in March 2015 it was a used car with very low miles.Brian was the sales person was great..Total bill was 275? 150.00 to drain and add new coolant is too high when I was expecting exceptional work More

Always just what I need I love coming in knowing Tim is there to help. I always get exactly what my baby needs to stay running in tip top shape. He is always professional an I love coming in knowing Tim is there to help. I always get exactly what my baby needs to stay running in tip top shape. He is always professional and kind and he always makes me laugh. Without his insight I doubt my car would still be on the road today! More

5 Star Service Each and Every Time!! Tim Racco and his staff in Service are wonderful!! Professional, Friendly and Efficient, they get it right every time!! I've been their customer for Tim Racco and his staff in Service are wonderful!! Professional, Friendly and Efficient, they get it right every time!! I've been their customer for almost a decade; Will not go anywhere else. Their consistency at spotting something before it becomes a major issue has kept my older Jeep on the road, not in the shop. The best part is that they are Affordable!! Douglas Jeep, you are the Best!! More

Great experience for a Sunday Showed up at 11, met Sean Piscorik, left with a great deal by 1. Great help, knew what he was talking about, got it done. Showed up at 11, met Sean Piscorik, left with a great deal by 1. Great help, knew what he was talking about, got it done. More