Dover Chevrolet - Service Center

I contacted Dover Chevrolet regarding a recall notice for my Silverado. They were responsive and friendly and helped me get an appointment scheduled. At my appointment they were polite and timely and updat my Silverado. They were responsive and friendly and helped me get an appointment scheduled. At my appointment they were polite and timely and updated me during my wait. I was pleasantly surprised to have my truck returned to me freshly washed with my recall complete. Thank you Dover Chevrolet for a job well done! Dave B. Eliot, ME. More

Took my 07 duramax in for oil Change service and fuel filter change. They also rotated my tires. My complaint is that they didn't tighten about half of the 8 plastic nuts per wheel that hold the hub cap filter change. They also rotated my tires. My complaint is that they didn't tighten about half of the 8 plastic nuts per wheel that hold the hub caps on. I finger tightened them. VERY unprofessional! More

Thanks or fixing my truck on New Years Eve. I appreciate the whole experience each time I visit your dealership. Whether it be sales/parts/service it’s all top notch. the whole experience each time I visit your dealership. Whether it be sales/parts/service it’s all top notch. More

I had the worst experience ever dealing with Dover Chevrolet service department. Went in for an airbag recall and air bag light on. I dropped my truck off the night before so they could start on it fi Chevrolet service department. Went in for an airbag recall and air bag light on. I dropped my truck off the night before so they could start on it first thing in the morning. I got a call the next morning letting me know what was wrong and it would be done that day. I received a call from the service representative that afternoon stating that the parts driver left early and my part wouldn’t be available until Monday. I went without a vehicle for the weekend because they didn’t have any loaners and than on Monday I never received a call from them about the status of my truck. At 4:45pm I called them about my vehicle and they told me it was ready but the person that should have called me left early. I ended up getting my truck the next morning. I had asked to see the part that they replaced and they told me the mechanic had thrown it out and that the dumpsters were emptied that night. When I went to get in my vehicle all my belongings that were behind my seat were thrown over the passenger side of the truck and the matting under the drivers seat was pulled out. I notified the service manager and they fixed the floor matting behind the drivers seat and he made a lame excuse why my belongings weren’t put back behind the seat like they were. He told me they didn’t want me to think that the mechanic was rummaging through my belongings. So they just leave them thrown about the cab. I understand that unforeseen things can happen but all I ask is to be honest with me and own up to your mistakes. Going back will be unlikely. More

Prompt service and good communication. Thankful they were able to fix my seat quickly and provide updates. able to fix my seat quickly and provide updates. More

service Took an hour for an oil change, waited in the way too hot waiting room with my mask on working. They did a good job. Took an hour for an oil change, waited in the way too hot waiting room with my mask on working. They did a good job. More

Dover Chevrolet made the whole car buying experience easy and the service was excellent! I would highly recommend them if car shopping! I love my new car! and the service was excellent! I would highly recommend them if car shopping! I love my new car! More