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Downtown Hyundai

Nashville, TN

4.4
185 Reviews

1512 Broadway

Nashville, TN

37203

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Showing 185 reviews

March 27, 2024

Everyone was very helpful. I would recommend 10 out of 10. Sales man Malcolm was very nice and helpful from beginning to end. More

by araceli_617
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcolm Shavers
December 28, 2023

Great experience at this location Great customer care loved everything about my day there thanks More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaul
December 15, 2023

Drew was super helpful in selection and options. He demonstrated all car features and made sure I was comfortable with the vehicle prior to leaving. The finance manager was super nice. I was treate More

by swopechristy816
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Bourgeois, Emerson Alvarez
December 01, 2023

Our Salesperson, Malik, was great. And we feel really good about the vehicle and the price. More

by merrickfrancis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik, Jermaine, Johnny V
Dec 07, 2023 -

Downtown Hyundai responded

Merrickfrancis, we are glad we could help!

December 01, 2023

Hit a deer on the way to Nashville---had to have fairly extensive body work done. Will (manager of body shop) was excellent in keeping us in the loop as to progress of repairs, etc. Got our car back Tues More

by jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Dec 07, 2023 -

Downtown Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 22, 2023

My experience was great. My salesman ,,chubby was an exceptional sales person. he was very helpful, knowledgeable, and kind during the whole process. he was willing to help m More

by tomemax5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chubby Garson, and Mike in finance
Dec 02, 2023 -

Downtown Hyundai responded

Tomemax5, thank you for your kind review; we are happy to pass along your comments to the team here at Downtown Hyundai!

November 18, 2023

It was amazing , everything went well. I was able to wait in the waiting room as my car got serviced. It was ready in less than 30 minutes , that was lovely !! The agent was wonderful 😊 More

by harissreka1467
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember his name , an African American
Dec 02, 2023 -

Downtown Hyundai responded

Hi Harissreka1467, thank you so much for your positive comments about Downtown Hyundai!

November 17, 2023

I've made four new vehicle purchases at Downtown Hyundai since 2021. The sales staff have been great to work with. For my recent purchase I worked with salesman Drew and sales manager Johnny V. Always a ple More

by Gord R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew B., & Johnny V.
Dec 02, 2023 -

Downtown Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 10, 2023

What a mess! Scheduled a recall appt. for 3 months & then parts were not there! Call and ask for a loner then parts miraculously appear and car is fixed. I had to More

by cristyricker
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan
Nov 14, 2023 -

Downtown Hyundai responded

Cristyricker, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

October 25, 2023

service was good, fast and communication was good, attentive, will come back again in future More

by somnath jana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal
Nov 01, 2023 -

Downtown Hyundai responded

Somnath Jana, we're glad you had such a wonderful experience with us!

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