Duke Automotive Corporation

Duke Automotive Corporation
2016 North Main Street
Suffolk, Virginia 23434
(877) 254-9242

Manufacturers: Buick, Cadillac, Chevrolet, GMC

Most Reviewed Employees
Scott Higbie Scott Higbie
Certified Service Consultant
Don Kelly Don Kelly
Finance Manager
Stan Bell Stan Bell
Certified Sales Consultant
Jim Caruthers Jim Caruthers
Certified Sales Consultant
Jerry Butler Jerry Butler
Certified Sales Consultant
Eley Duke III Eley Duke III
Vice President
Bruce Blythe Bruce Blythe
New Vehicle Sales Manager
Ashley Thompson Ashley Thompson
Certified Service Consultant
Al Hicks Al Hicks
Sales
Heather Black Heather Black
Certified Sales Consultant
Need a New Car?

Dealership Amenities
Friendly and knowledgeable Staff
After Hours Drop-Off
Customer Lounge Area & Kids Play Area
Express Service
Fresh Donuts Every Morning!
Complimentry Soft Drinks, Coffee & Snacks
Free Loaner Cars
Rental Car Service Onsite
Shuttle Service
Free WiFi
Financing that is quick and easy to fit your budget
Pet Friendly
Free Life Time State Inspections
Chevy Buick GMC Cadillac Certified Pre-Owned Vehicles

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
146 Reviews
Duke Automotive Corporation

Overall Score: 5 Star Rating4.9



About Duke Automotive Corporation
Certified: Duke Automotive Corporation
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Duke Automotive Corporation has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Duke Automotive Corporation
Duke Automotive has served Suffolk, Va., the surrounding Hampton Roads region, and north east North Carolina since 1968! At Duke you will find the best selection of new cars, trucks and suvs from Chevy, Buick, GMC and Cadillac in one location! We are well known for our quality pre-owned vehicle selection of Chevy, Buick, GMC, Cadillac, as well as Ford, Honda, Jeep, Toyota, Hyundia, and many more!

The Duke service team is consistently recognized as one of the top customer satisfaction dealers in the country! We have a strong commitment to keep your vehicle running smoothly! Read the reviews below and you will see why our customers wouldn't go to any other dealer!

Come "Discover the Difference", we promise you a welcomed change!


Stacey Richards
5/18/2012 12:29:59 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bruce Blythe, Al Hicks, Don Kelly

My Review of Duke Automotive Corporation:
I am 48 years old and have purchased about 20 vehicles either for myself or my children and my experience with Duke was without a doubt the best experience ever! Al Hicks and Bruce Blythe were amazing in working with us to find the "perfect" vehicle- price and all!!!

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chartig
5/16/2012 2:52:54 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Stan Bell, Don Kelly

My Review of Duke Automotive Corporation:
After 44 years of marriage, 4 children and the purchase of at least 25 vehicles, the expererience at Duke - without question - was the finest. Both Stan and Don were courteous, knowledgeable and highly professional. They actually made my wife and I feel at home. Try finding that kind of atmosphere at some other dealership! No rush. No hassle. I can assure you that we will recommend Duke to all of our friends. In fact, we already have.

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misspiggypiggy
5/14/2012 8:51:10 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Scott Higbie

My Review of Duke Automotive Corporation:
Through the years, I've chosen Duke for any service needs I've had with my vehicles and have never been disappointed. Yesterday (May 9th) as I was driving to work, I had car trouble and was on the phone with Scott Higbie a little after 8 am to drop my vehicle off. I shared I needed the shuttle to return me to work - Scott had Fred waiting for me upon my arrival. My check-in was quick and I was back at work in a very short timeframe. Scott kept me updated throughout the day and helped to resolve a recall issue that I was unaware of. He apologized when my vehicle wasn't ready same day due to having to order a part and gave me plenty of notice to make arrangements for alternate transportation. I have, again, been "Wow'd" by the worldclass service at Duke, and Scott made that possible. I truly appreciate the personal touch and the consistency of communication the Service Department provides.

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agate
5/10/2012 9:11:41 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Stan Bell, Bruce Blythe, Don Kelly

My Review of Duke Automotive Corporation:
I began doing business with Duke Automotive in 1996 which continued until 2006. Several purchases from other dealers did not make me happy, so I returned back to Duke for another try and was not disappointed. The staff was helpful and friendly. Stan explained the workings of our new Acadia to my wife who will be the primary driver. I traded a 2006 SRX Cadillac and recieved a fair price for it, so all in all my wife and I very happy with our experience and will purchase there again soon.

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jhartig
5/6/2012 10:32:46 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Stan Bell, Bruce Blythe, Don Kelly

My Review of Duke Automotive Corporation:
This was an excellent car buying experience. Everyone was courteous and informative while allowing us time to decide whether to lease or buy our next vehicle. Bruce explained all the details of our trade-in and Stan went out of his way to find a car with the additional navigation features we requested. Receiving the car was easy, with Stan's quick lessons, and our sign off on the financial agreements with Don Kelly only took minutes to complete. Stan's follow up messages kept us informed with the purchase which made us feel more comfortable with our dealership and vehicle selection.

Thank you.
June and Charles Hartig

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lil_suzy
5/3/2012 9:16:34 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Christy Brinkley, Jim Caruthers, Don Kelly

My Review of Duke Automotive Corporation:
This dealership is awesome. This is the second vehicle purchased from them. Their customer service is outstanding. They are knowledgeable about the vehicles they sell. You get a friendly reception whether you call over the phone or show up in person. I recommend this dealership to everyone. Thanks Duke!!

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Mynewcruze
4/29/2012 2:59:15 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Caruthers, Don Kelly

My Review of Duke Automotive Corporation:
I have bought 3 vehicles from duke over the years, 2 from Jim. I feel like they always listen to what I am looking for, and help get the best deal in my budget. The car I just bought was the easiest transaction I've ever had at a dealership.

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cajjlight
4/28/2012 9:38:43 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Stan Bell, Christy Brinkley, Eley Duke III, Don Kelly

My Review of Duke Automotive Corporation:
Recently purchased a GMC Acadia Denali from Duke GMC, I live in VA Beach and Duke is in Suffolk so it is about an hour drive. I had been talking with Christy via email while I have been out of country and after very good dealings with her I decided to stick with Duke after my return regardless of the drive. As soon as I arrived Stan was there to help and to make sure he got me exactly what my wife and I wanted. They did not have the vehicle that we wanted on the lot but quickly found it at another dealership. Don and I sat down and completed all paperwork needed and I was driving the vehicle in 5 days. On the day we picked up our new vehicle Eley was there to complete all the paperwork and answer any questions, he was extremely friendly and helpful. After paperwork drill was complete Stan gave my wife and I the full tutorial on our new vehicle, he was extremely knowledgeable and answered all of our questions even with other customers waiting for him. He is very one on one and does not make you feel like just another customer. They were all very professional but down to earth people. Extremely friendly and helpful! They will take care of you without making you feel pressured. I will be using them in the future if I decide to purchase another GMC product.

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iejth
4/27/2012 6:27:28 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Robbie Robertson

My Review of Duke Automotive Corporation:
I would go back to them because of Robbie.He was great to work with and he was very frindly at the same time.Robbie to me was the best car dealer i have worked with in all my years of buying new or used cars. thanks Robbie

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LangstonJ
4/15/2012 6:24:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bruce Blythe, Al Hicks

My Review of Duke Automotive Corporation:
We recently purchased our new Buick Enclave from Duke. After considerable shopping and pricing we returned to our hometown dealer. Everyone was very knowledgeable, friendly and patient with both my hubby and me. The dealership was very neat and clean. We have dealt with Duke previously with a new car purchase, service and body shop. We have always been completely satisfied. This is the reason for the 5-star rating. Buying a vehicle at Duke Automotive Corp. is a very simple process. No hassle at all. Come on down and make your next purchase, too.
Johnnie & Jackie Langston

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