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Durocher Kia

Plattsburgh, NY

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64 Reviews

74 South Platt St.

Plattsburgh, NY

12901

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64 Reviews of Durocher Kia

December 13, 2011

I have delt with Carey a few times when looking for a vehicle. Every time he is honest, caring and respectfull of my wishes. He also made the experience feel like i was shopping with a friend, not a "car More

by ModernEdges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carey Frennier, Carey Frennier
Dec 13, 2011 -

Durocher Kia responded

Thank you! Your comments mean a great deal to us. We believe in treating others as we would like and should expect to be treated -- after all, if it weren't for great customers like you, we wouldn't be here! So thank you, thank you, thank you! Happy Holidays! ~ Lisa Crosby, E-Business Development Manager ~

December 13, 2011

My husband and I each bought a new Kia within a few weeks of each other. And we already owned a 2004 Sedona. We love Kias and were very happy when Plattsburgh finally got its own dealership. The experience w More

by embee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carey Frennier, Carey Frennier
Dec 13, 2011 -

Durocher Kia responded

Wow, thanks so much for your comments! Congratulations on your new Sorento AND Soul! What fantastic choices! You are a Kia family and our family here at Durocher Kia is proud to serve you! From our family to yours - Happy Holidays! ~ Lisa Crosby, E-Business Development Manager ~

December 11, 2011

I received first class service before during and after i purchased my new car. Carey was extremely helpful with getting me into a car and a great deal on my trade in. I have sent many of my friends and fami More

by KLinc002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carey Frennier, Carey Frennier
Dec 13, 2011 -

Durocher Kia responded

Thank you for your kind words, your referals, and for your business! Enjoy your new car!! Happy Holidays! ~ Lisa Crosby, E-Business Development Manager ~

December 11, 2011

Shawn helped me a great deal while I was purchasing a used car at Durocher Kia. His customer service was outstanding and he went above the average for a couple reasons. First of all, he helped my mother More

by BethanyWaite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 13, 2011 -

Durocher Kia responded

Thank you for your awesome review! We work hard to take the mystery and stress out of the car-buying experience. We're here for you - whether it's to answer questions on financing, insurance, or vehicle options - we're available to you. Happy Holidays! ~ Lisa Crosby, E-Business Development Manager ~

December 10, 2011

The wife and I were looking for a reliable family vehicle and had searched dealerships from the Tri-Lakes to Chazy and down to Saratoga Springs. It was apparent immediately when we stopped in person at Duroc More

by MalcolmX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carey Frennier, Carey Frennier
Dec 13, 2011 -

Durocher Kia responded

Congratulations on your new Sorento! We're so glad you enjoy our approach to business. It's about the customer experience at Durocher businesses. We don't believe in high pressure sales tactics ... we believe in our products. The vehicles will sell themselves, we're just here to answer your questions and make it as smooth a process as possible! Thank you for posting your experience. Happy Holidays! ~ Lisa Crosby, E-Business Development Manager ~

December 09, 2011

About 6 years ago I was in the market for buying a About 6 years ago I was in the market for buying a camper.This was my first encounter with Carey Frennier.He was a salesman for Momot Camp More

by bluebear1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carey Frennier, Carey Frennier
Dec 13, 2011 -

Durocher Kia responded

Thanks so much for taking the time to post this information. Your loyalty is an honor and we'll continue to work hard to earn it! Happy Holidays! ~ Lisa Crosby, E-Business Development Manager ~

December 08, 2011

We were in the market for a new vehicle and we did alot of research on Kias, and wanted to take a look. Without having to drive out of our area we went to Durochers to take a look. As soon as we walked in More

by truebrookroad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
andrew lushia, Sara Yelle
Dec 08, 2011 -

Durocher Kia responded

Wow! Thank you, thank you! Congratulations on your new Kia Soul! We're so glad you personalized your Soul with some awesome accessories and we're happy to hear that you're just as pleased with our service department as you are with our sales. We look forward to assisting you with all of your vehicle needs! Happy Holidays! Let it Soul ... Let it Soul ... Let it Soul! ~ Lisa Crosby, E-Business Development Manager ~

December 07, 2011

Love my new car and working with Carey was easy and stress free. I walked into the dealershiop thinking about a new vehicle and left with my new Sorento the same day. Carey worked to get me the best More

by Nmorse521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carey Frennier, Carey Frennier
Dec 07, 2011 -

Durocher Kia responded

Thank you so much for your kind words! Carey is an awesome consultant to work with! We're thrilled that you're experiences with our Service Department have also been great! Happy Holidays!

December 07, 2011

I was treated great by Carey. He answered all my questions concerning my new KIA. I will certainly go back to him when I get ready to trade. He is a upstanding gentleman. More

by dangles1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carey Frennier, Carey Frennier
Dec 07, 2011 -

Durocher Kia responded

Wow! What an incredible compliment. Thank you for taking the time to share your thoughts. We strive to provide our customers with as much information as possible so that they have everything they need to make the best decision for themselves - sounds like Carey succeeded! Happy Holidays!

December 07, 2011

For years I have purchased Fords from a local dealership because I graduated with one of the owners sons. That didn't happen with my last vehicle. This vehicle purchase was different. My son would also b More

by acooper3356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carey Frennier, Carey Frennier
Dec 07, 2011 -

Durocher Kia responded

Thank you so much for taking the time to share this! What an honor that you trust us to help you make such an important buying decision as the vehicle your child will drive. Many of us are parents ourselves, so we know what an important and stressful decision this can be. Thank you for your trust! Happy Holidays from your Durocher Kia family! ~ Lisa Crosby, E-Business Development Manager ~

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