"PATIENCE AND EXPLANATIONS"
I was very impressed with the patience and time Gage Eastman spent helping me buy the car that I would be happy with. Thank you.
My Sienna was due for a considerable amount of work: oil change, winter tire change over and part replacement. Even during a very busy time, the check-in process was efficient and I was out the door on my way to work in less than five minutes. It was the same when I picked-up my vehicle. The Service Team does a great job ensuring the interior of my vehicle is clean, just as I left it (no greasy hand prints, dirt, etc.).
Mike Savery called me when the repairs were complete with an overview of the service performed that day. I greatly appreciated his overview and when I inquired about new brakes (which a small garage in NH told me I would need soon during my vehicle inspection), Mike gave me a thorough explanation of the condition of my brakes and when I could expect to replace them.
As always, WRJ Toyota exceeded my expectations.
"very friendly relaxed no pressure"
Our salesman Chris Hatch was great to work with,.couldn't have been nicer or more helpful. Took us through every step of the process with both great patience and clarity,