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Duval Ford

Jacksonville, FL

4.9
1,828 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,828 reviews

September 22, 2025

The most pleasant buying experience of a car ever. Leighton is the VERY BEST. Do yourself a favor and do business with these people. More

by craigsnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2025

Best car bike experience I have ever had. Leighton made it that way he was amazing. He took care of us from the beginning, he was pleasant, helpful, and honest. Do yourself a favor deal with More

by craigsnyder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Clark
September 21, 2025

Soon as I got there, I met Weston very good settlement and everybody around him was very helpful More

by riversboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weston Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in finance
Sep 22, 2025 -

Duval Ford responded

Duval Ford appreciates your 5 star recognition riversboy for Weston and your recent car buying experience.

September 21, 2025

I was so impressed the first time for oil change but , extremely impressed with recall experience. Your great 👍🏻! More

by tamcat0027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rory
Sep 22, 2025 -

Duval Ford responded

Thanks for the double 5 star compliments tamcat0027 - your recent oil change and recall experiences. Duval Ford loves your feedback.

September 20, 2025

The tech arrived onsite and performed a thorough and complete service! Communication was clear and concise. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rogers - Dorian Jones
Sep 22, 2025 -

Duval Ford responded

Thank you Randy for sharing your 5 star experience with the Duval Ford Mobile Service team.

September 19, 2025

Phenomenal experience. Hands down the best service we have had with any of our fleet vehicles in years! Thank you Duval Ford. More

by bdalhover
Recommend Dealer
Yes
Employees Worked With
Will Edge and Jace Edwards
Sep 19, 2025 -

Duval Ford responded

Thank you bdalhover for partnering with Duval Ford for all your fleet vehicle needs.

September 17, 2025

I had a great experience with Duval Ford while buying a car from out of state. Leighton and Rick were professional and helpful. They also set up a ride to pick me up from the airport. Highly recommend them More

by Jstarling898
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Duval Ford responded

Our pleasure to provide a memory car buying experience Jstarling8989. Duval Ford makes it real fair, real fast and real friendly.

September 17, 2025

I tried three other dealerahips before Duval Ford and they were a nightmare. At Duval Ford every step was smooth with 100% transparency. Start to finish 5 stars More

by Trisha Hall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Duval Ford responded

Thank you Trisha for the 5 star start to finish review for Duval Ford. Always love to hear we beat out the competitors.

September 12, 2025

Service writer was very professional and courteous. Showed genuine for me and promptly completed service on my truck. great job! More

by charles.debaecke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will
Sep 17, 2025 -

Duval Ford responded

The Duval Service First promise includes clear communications and great time management. Thanks Charles for the 5 star recognition.

September 12, 2025

Mike Hoffman was great. Very professional, and he called me to let me know he was near before he arrived. Extremely happy with the service. As the old classic "Spinal Tap More

by mal33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Duval Ford responded

Sounds like an 11 for your recent Duval Ford Mobile Service experience. Thanks mal33 for sharing your feedback.

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