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Duval Ford
Jacksonville, FL
2,032 Reviews
Duval Ford, the oldest family-owned Ford dealership in Jacksonville, Florida, has proudly served the community since 1916. As a premier dealership, we offer an extensive selection of new and used Ford vehicles, including cars, trucks, and SUVs, along with top-notch parts and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,032 reviews
November 02, 2026
What a great help Duval Ford Mobile Service Department has been to us. I manage a large fleet for a construction company here in Jacksonville Duval Ford has communicated, performed the work, listened to has been to us. I manage a large fleet for a construction company here in Jacksonville Duval Ford has communicated, performed the work, listened to our concerns and delivered. From recalls to oil changes. They have helped us tremendously. If I had one complaint, it would be consistent parts pricing. Apart from that, saving us time with multiple recalls and servicing our fleet in the field has been an enormous help in keeping our fleet safe and road ready. More
by adriang
Employees Worked With
Dusti Green, Stephen Delusa, Christopher Mullins, Casondra McFarland
October 31, 2026
The technician did a great job. Explained to me what he had to do he was diligent and didn’t make a mess He was polite and courteous and above all professional Explained to me what he had to do he was diligent and didn’t make a mess He was polite and courteous and above all professional More
by Carlt101
Employees Worked With
Devyrn
October 30, 2026
Will, my advisor, was very communicative throughout the time my car was in the shop. I appreciate the video of the services needed after inspection. time my car was in the shop. I appreciate the video of the services needed after inspection. More
by Sunnybunnych
Employees Worked With
Will- service advisor
October 29, 2026
Scheduling service was super easy. Waited in the lounge for my vehcile to be serviced. Comforable seating. Service completed quickly. My service advisor was Matthew. He was courteous, Waited in the lounge for my vehcile to be serviced. Comforable seating. Service completed quickly. My service advisor was Matthew. He was courteous, professional and kepy me updated. More
by seabeee
Employees Worked With
Matthew / Service Advisor
October 26, 2026
Will, Charlie and the entire team are the best. I highly recommend them for any automotive need. I highly recommend them for any automotive need. More
by Dhodgesjr1
Employees Worked With
October 24, 2026
Mrs. Susan has been the best saleswoman I've ever dealt with. Very helpful and friendly. with. Very helpful and friendly. More
by kenyrubrony
Employees Worked With
October 21, 2026
I called the dealership on Friday afternoon requesting a mobile appointment for the next morning to rotate my tires on my Corolla. They were very responsive and my rotation was completed by 9:00 am Saturda mobile appointment for the next morning to rotate my tires on my Corolla. They were very responsive and my rotation was completed by 9:00 am Saturday morning. Very professional and prompt. Highly recommend Duval’s mobile service. More
by Diana
Employees Worked With
Devyn
