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Duval Ford
Jacksonville, FL
1,717 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,717 reviews
March 25, 2024
Duval Ford did a great job with our vehicle's check up. They went the extra step to try to explain the "why" behind an issue for us. Ryan Jordan & Sean Pimental were especially helpful! They went the extra step to try to explain the "why" behind an issue for us. Ryan Jordan & Sean Pimental were especially helpful! More
by plies
Employees Worked With
Ryan Jordan , Sean Pimental
Helpful March 21, 2024
Customer service. No pressure sales. My salesman went out of the way to make sure I got more than I wanted at the same money. No pressure sales. My salesman went out of the way to make sure I got more than I wanted at the same money. More
by glenn_wright
Employees Worked With
Warren
February 27, 2024
They were very professional in helping me with a mechanical issue on my car. Setting me up with a loaner car while mine was in their care helped a lot. Within just a few hours, I received a message mechanical issue on my car. Setting me up with a loaner car while mine was in their care helped a lot. Within just a few hours, I received a message that they found the problem and that they would be able to have it repaired most likely the same day but since I would not be able to return that night, I was able to get it the next day. All the repairs were covered under my warranty, making the service cost free for me. Fast, friendly, helpful and quick. More
by datguy
Employees Worked With
Tammy
February 16, 2024
Great experience. No problems at all. Our salesman was wonderful and professional. We’ll be back. No problems at all. Our salesman was wonderful and professional. We’ll be back. More
by Jwmcclow
Employees Worked With
February 07, 2024
Tino Lebron is the best salesman on the east coast, his customer service is off the chart. He literally took care of me, and thing so stress free. I felt like I was important, and all my needs were met. I customer service is off the chart. He literally took care of me, and thing so stress free. I felt like I was important, and all my needs were met. I felt like I was get getting a Bentley. Please go to Duval Ford and get those first-class experiences. More
by dale.thaxton
Employees Worked With
Tino Lebron
January 29, 2024
Excellent service work with the community attending all types of situations recommended for any person need new car types of situations recommended for any person need new car More
by Jc
Employees Worked With
January 29, 2024
Dealership Team - is very friendly and professional. I travel 30 minutes to this location vs. a dealership that is 4 miles away from me. This is the best Ford Dealership in the JAX metro areal. I travel 30 minutes to this location vs. a dealership that is 4 miles away from me. This is the best Ford Dealership in the JAX metro areal. More
by lmagner
Employees Worked With
