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Duval Ford

Jacksonville, FL

4.9
1,828 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,828 reviews

August 15, 2025

Jordan & Jason Were Terrific! ! Both Were Up Front & Great With Communication!! They Made The Experience Easy!! I Will Bw Buying From Them Again In The Future!! More

by brantellis
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jordan Massenburg & Jason Stephens Absolute 5 Star For Both!
Aug 19, 2025 -

Duval Ford responded

Thanks Brantellis for the 5 star shoutout for your recent car buying experience with Jordan, Jason and the entire Duval Ford sales team.

August 14, 2025

service was timely and efficient. I was completely satisfied until you deemed it necessary for me write a comment with the rating. More

by randell.baker
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Recommend Dealer
Yes
Employees Worked With
cochrane
Aug 19, 2025 -

Duval Ford responded

Never a requitement, always appreciated. Thanks randell.baker for the 5 star rating for Duval Ford.

August 04, 2025

Jonathon Barber and all that were involved in the purchase of my F350 were awesome!!! More

by Sheriff
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Recommend Dealer
Yes
Employees Worked With
Prime Response
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Barber
Aug 06, 2025 -

Duval Ford responded

Thanks Sheriff for the 5 star recognition for Jonathan and your truck purchase experience at Duval Ford. Enjoy your Ford F-350!

August 01, 2025

Overall good experience. Knowledgable sales staff and very friendly. I had no issues while at dealership, with my trade(s), or with taking delivery of the truck! More

by mmason717
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Recommend Dealer
Yes
Employees Worked With
Brian "Chief" Hartwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Duval Ford responded

Thanks mmason717 for sharing your 5 star experience from trade-in to delivery with Chief at Duval Ford.

July 31, 2025

Very friendly environment and no pressure on sales. This makes the experience wwll worth it. More

by Gailevans
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Recommend Dealer
Yes
Employees Worked With
Mali Evans
Aug 06, 2025 -

Duval Ford responded

Duval Ford appreciates your 5 star feedback Gailevans. We make car buying real fair, real fast and real friendly.

July 25, 2025

Chris did a great job! On time, Professional and efficient. I’ll do it again. More

by texcwb
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Recommend Dealer
Yes
Employees Worked With
Chris
Jul 28, 2025 -

Duval Ford responded

Duval Ford appreciates your 5 star recognition for Chris and our entire staff.

July 23, 2025

Duval Ford is my go to service center. Always have appointments available and ready to serve you . More

by sherylanderson1
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Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Duval Ford responded

Duval Ford thanks you sherylanderson1 for the 5 star feedback for the service department. An open appointment schedule keeps us all happy.

July 19, 2025

Last minute notice and they were able to get me in for the works. Dalton made sure it was quick and I was kept updated the whole time. More

by Dan
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Recommend Dealer
Yes
Employees Worked With
Dalton met me and was my only point of contact.
Jul 21, 2025 -

Duval Ford responded

Clear communications and great time management work in favor for of our customers for last minute issues. Thanks Dan for the 5 star recognition for the Duval Ford service team.

July 14, 2025

The mobile service unit does a great job. They come to your home or work. They did an oil change,Tire rotation and recall and I didn't have to go anywhere More

by october23
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Recommend Dealer
Yes
Employees Worked With
Mark rogers
Jul 14, 2025 -

Duval Ford responded

Duval Ford is thrilled to offer our Mobile Service program - we come to your home or office at no additional cost. Thanks for the 5 star recognition.

July 12, 2025

Duval Ford, my sales consultant Jonathan and the finance manager Jason were all top notch. Great experience More

by Ryanphilipps29
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jonathan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Duval Ford responded

Great to hear about your recent 5 star visit Ryan. Duval Ford makes car buying real fair, real fast and real friendly.