Dyer Chevrolet Fort Pierce - Service Center
Fort Pierce, FL
51 Reviews of Dyer Chevrolet Fort Pierce - Service Center
Scheduled maintenance I was in town on vacation and my 2015 Impala was due for maintenance. I used the dealer locator function of the MyChevrolet app and it pointed me to D I was in town on vacation and my 2015 Impala was due for maintenance. I used the dealer locator function of the MyChevrolet app and it pointed me to Dyer Chevrolet. My experience was exceptional, everyone was courteous and upbeat. While in the waiting room, several Dyer employees passed through and everyone of them greeted the waiting customers. My car was done quickly and came out all washed. It looked great. Thanks Dyer Chevrolet! More
Outstanding customer service While traveling from North Georgia to South Florida to go on a cruise, our 2014 Impala had engine problems. We stopped in Ft Pierce Florida at Dyer Ch While traveling from North Georgia to South Florida to go on a cruise, our 2014 Impala had engine problems. We stopped in Ft Pierce Florida at Dyer Chevrolet. Bill Hernandez had the car checked out right away. When it become obvious it could not be fixed in time for us to make our cruise, he gave us a loaner car. When we got back in town 10 days later, the car was fixed, washed and ready for us to go home. This was great customer service. Everyone at the dealership treated us quite well. I can't say enough about how well we were treated. They changed a bad situation into a very pleasant experience. More
4 times 6 months A/C still not working stay as far away from them the will try to sell you a bunch of stuff you don't need. and do NOT go there for a repair. if the guys stop smoking and wo stay as far away from them the will try to sell you a bunch of stuff you don't need. and do NOT go there for a repair. if the guys stop smoking and work on your car it's only takes them 10 ours to change a hose. this on a pick up that did not have 10,000 miles on it yet. and then it will only last a month and you be with out A/C again. then it takes 4 days to get your truck back. and then it will be low on 134-A refrigerant. so you will have to go back again. and now 2 months later. the A/C blows warmer than the outside air. all this in a CERTIFIED USED VEHICLE. that was purchased at the end of April with 4,000 miles and now beginning of October with 25,000 miles. i would not even give them one star but i had to other wise i could not enter this post. More
Great experience Serena was very helpful and detailed on our options for our company van. She had a great attitude and super friendly it made the whole experience grea Serena was very helpful and detailed on our options for our company van. She had a great attitude and super friendly it made the whole experience great. More
Dyer to the rescue! Heading to Orlando and my 2014 Silverado's engine light came on and the truck went into reduced power. Dyer had my family back on the road in 2 hours. Heading to Orlando and my 2014 Silverado's engine light came on and the truck went into reduced power. Dyer had my family back on the road in 2 hours. Thank you! More
Terrible place to do service In the past have taken my car in for oil change without appt! Can't do that now made an appointment said would take 1 hr took 1 hr 45 mins. Prior oil In the past have taken my car in for oil change without appt! Can't do that now made an appointment said would take 1 hr took 1 hr 45 mins. Prior oil change 4month ago cost 125.00 this time 150.00 asked why was told that's what it is? They run out to people's cars and take a sample of all fluids and tell people they need to be changed. Color only test on trans fluid if it's darker than new it's no good.I did business with shultzfor many years what a horrible change!! More
John Giarratana is an EXCELLENT, well informed employee. I recently took my HHR to Dyer to have the recall problem taken care of . I spoke with John Giarratana, and found him to be such an informed, pleasan I recently took my HHR to Dyer to have the recall problem taken care of . I spoke with John Giarratana, and found him to be such an informed, pleasant individual, that we continued our conversation for several hours, discussing what I desired in a new car. I also told him that I had recently approached a Cadillac dealer attempting to buy a Cadillac with the accessories I was looking for and that the dealer kept me coming back several times, and never did find the car he promised was available. John showed me the Chevrolet Impala with exactly the new features I was looking for. He knew EVERYTHING about the car and discussed each feature and showed me how to operate them. We arranged a deal, trading my HHR for the Impala with additional payment that was mutually agreeable. Julian Dunleavy was expert in expediting the final arrangements and very personable and pleasant to speak with. More
George Pappalardo Brings New Customers to Dyer Chevrolet! George is the most honest, fair and personable man you'll ever meet. He takes care of his customers as well as his non customers. We could have taken George is the most honest, fair and personable man you'll ever meet. He takes care of his customers as well as his non customers. We could have taken our truck to any dealer for service but because we had such a wonderful experience with George we will continue to return for any future needs. I highly recommend you stop by Dyer Chevrolet and ask for to speak to the best car salesman in Florida and of course that would be George Pappalardo.! Thank you again for a great experience! More
HHR Recall I had a 9:00am appointment to have the recalled ignition switch replaced, I arrived 10 minutes early and went into the service area. Everything seemed I had a 9:00am appointment to have the recalled ignition switch replaced, I arrived 10 minutes early and went into the service area. Everything seemed to go smoothly as they checked in the car, I was told over the phone when I made the appointment to allow 2 to 4 hours to complete the job but when I got there the service people said expect it to be around 3 hours. At 2:30pm 5 1/2 hours later I called to see how much longer it would be because my wife had to go to work. The girl in the main building transfered me to the service reps but no one picked up the phone so I called her back and she said she would walk over and find out and call me back. After waiting over an hour I called back and talked to a guy who said he would also walk over and fin out for me, he also transfered me to the service manager. The service managers recording said he was busy and would call me back, this also never happened. About 4:00pm I got a call that my HHR was finally ready, my wife was already late for work but was ran down to pick it up. My wife just dropped me off and left for work, I went into the service office and got a very casual "sorry about that". When I got in the car the drivers door panel was full of black grease, the seat had grease on it and the new ignition switch was over flowing with white grease. I pointed the mess out to the service person and he offered to get a rag. I refused because it's going to take more then a rag to clean up this mess. One other small note, the was another couple in the service office compaining that their car was suppose to be fixed in 3 hours but they kept it overnight. They also said they never recieved any calls either to let them know the car wouldn't be done that day. More
Repair I brought my truck in for a known problem (knock Senor 2) and service air bag light. I was told by Kelly that the most that I would pay would be is $ I brought my truck in for a known problem (knock Senor 2) and service air bag light. I was told by Kelly that the most that I would pay would be is $220.00 for the repair and if it cost more then he would call me. At 10.20 am I called to check on the status and was told by Kelly that my paperwork was misplaced and they would get it in to look at the truck. Kelly eventually called me back in the afternoon and notified me of the things that needed to be fixed on the truck all which I already knew and for a price that I could not afford. When I went to pick up the truck, I expected a fee, but was not prepared for a bill of $210.00 for diagnostics. The ownership of the dealership changed, but the ability of the old regime to ripoff the customer has not. I overheard Kelly call a customer and tell him that such and such would have to be fixed and after hanging up, he spoke to the auto tech waiting for authorization to fix the problem say I got you an extra hour. I spoke with Kelly before I left and voiced my displeasure of being lied too. Of course he denied it, but I did not expect anything less from Bill Schultz/Dyer. I will never recommend this dealership or service center to anyone that I come in contact with. More