Eagle Kia
Riverhead, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 129 reviews
Steven was great to work with and very personable - highly recommend having him as your salesman! highly recommend having him as your salesman! More
I have leased Kias from 3 different Kia dealers and so far this has been the worst experience. I am pretty sure my Kia Sorento is a lemon. That car has been nothing but problems since I got it. I have tol far this has been the worst experience. I am pretty sure my Kia Sorento is a lemon. That car has been nothing but problems since I got it. I have told the service department everytime. At first, because I didn't know how bad the problem was, I would just get the car there for oil changes and they would say nothing came up in the computer. But the last couple of times I have had to put my foot down to get the car checked and be given a loaner. In October of 2025, my car was at the dealership for 1 month and that is because I had to fight to get a loaner. I brought the car for service and was told they didn't have any loaners. I had to get mad and they suddenly found a loaner in the garage. After I got my car back, it continued having the same issues and more. The second time it took more than a couple of calls, close to 30 minutes on hold combined, unanswered emails to the service manager and a very upset voicemail without follow up, before I was able to speak to the service manager to get a loaner. What bothers me most is that, after explaining my situation, I was told that I could not get a loaner on the weekend because it wasn't good for the business because it would be a lost day. I am a paying customer, my needs should be important for the business. I finally got a loaner again, but the car was in the service department for just about a week and some things were done but they never recreated the problem, so nothing was really fixed. Additionally, I brought my car with a close to full tank and got it back with half a tank. I returned the loaner with an almost full tank. My car was clean going in and they clearly didn't vacuum it before giving it back. The car gets stuck in autoshut off, the alarm goes on and off all the time until the I close the windows. They are cracked about 2 inches, maybe an inch more. This happens randomly, you can not recreate the problem at will. The same thing happens with the autoshut off. The autoshut off problem is also very dangerous. It happens when I'm driving in heavy traffic or stopped at red lights. When I can't start the car back on, I have to put the car in park, turn it off and turn it back on. During this time, I have had cars fly by, yell at me, curse at me and more. I can feel the car shake because of the speed of other cars passing me and it puts my life and my family's lives in danger. And here I am again, waiting for them to answer my emails or give me a call. At this point I'm done with this car, Eagle Kia and Kia altogether. More
Everyone I dealt with was very professional. My repairs were done very quick. I’m very satisfied. The experience was excellent. My repairs were done very quick. I’m very satisfied. The experience was excellent. More
fast and easy and on point in and out sign the contracts that everything with the cell phone, they set up the insurance the plates, the title very easy. I just had a sign. that everything with the cell phone, they set up the insurance the plates, the title very easy. I just had a sign. More
Scott was amazing to work with! He was thorough and straight to the point. He was able to help us get a great deal! He was thorough and straight to the point. He was able to help us get a great deal! More
We had an outstanding experience working with Cherise, the sales manager at Eagle Kia. From start to finish, she made the entire process easy, transparent, and genuinely enjoyable. Cherise took the time t the sales manager at Eagle Kia. From start to finish, she made the entire process easy, transparent, and genuinely enjoyable. Cherise took the time to understand what we needed and helped us get into a new vehicle at a fair, affordable price without any pressure or sales tactics. This is now our second vehicle purchased with Cherise, and once again she delivered exceptional service. Her professionalism, honesty, and dedication to making sure we were comfortable with every step truly set her apart. There is really no reason to shop elsewhere when you can work with someone who makes car buying this smooth and stress-free. If you’re looking for a dealership experience you can trust, ask for Cherise. Highly recommended! More
Quick efficient service. Took my car for a state inspection and and after it was done they washed my car and even polished the tires. Took my car for a state inspection and and after it was done they washed my car and even polished the tires. More
Steven was fabulous! He is patient, personable and made the process very easy especially setting up all the features on the new car. He is patient, personable and made the process very easy especially setting up all the features on the new car. More
Great service, very professional, honest and attentive; the whole process was smooth and hassle-free. the whole process was smooth and hassle-free. More

