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Earnhardt Cadillac

Earnhardt Cadillac

7901 East Frank Lloyd Wright Blvd.
Scottsdale, Arizona 85260


Sales: (866) 493-0543
Service: (866) 363-5912

Earnhardt Cadillac
Manufacturer: Cadillac

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.8

24-Month Rating

based on 455 reviews

5.0

5.0 out of 5

622 lifetime reviews

Earnhardt Cadillac

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Chouste
3/27/2013 1:55:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ron Pfaff
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Earnhardt Cadillac:

I’ve been leery of Earnhardt’s reputation after some of the stories I have heard over the years, but Ron and the staff at Earnhardt Cadillac buried any lingering doubts I had left in me.
Honestly “no bull!” everyone was great, excellent service, sales, friendly 5 STAR dealer and staff.
This is the second great experience I have had with an Earnhardt dealership, they listen to their customers and get it done right the first time!

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grave
3/24/2013 1:40:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tobey Bates
Anthony Hermann
Don Tracey
Beth
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Earnhardt Cadillac:

Fast, friendly and courteous service with knowledgeable personnel. All questions were answered and detailed attention was provided. Dealership recently changed ownership and building improvements were upgraded and pleasant. All-in-all, a comfortable experience.

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donandsal
3/22/2013 7:35:02 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt Hyde
Tobey Bates
Anthony Herrmann
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Earnhardt Cadillac:

Was surprised at how long Matt was a car salesman. Very atypical for the breed, e.g. he showed us cars that were less expensive than the one we were interested in. He knew the systems well enough, but never tried to sell the car in the conventional sense.
Tobey had brief contact with us, but was helpful. Now that I know what he went thorough to get our financing and at a rate that is so low you would not believe, change that helpful rating to extremely helpful.
Anthony not only did our paperwork, which was considerable, he explained all of our options and got us the best possible arrangements that we were only hoping that we would receive and was fun to talk to. The last time I dealt with his counterpart at another dealership, actually another Earnhardt, I almost got up and walked out.
It felt like a visit more than a purchase.
I know exactly where I will be purchasing my new CTS-V.

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nlichtman
3/18/2013 7:23:23 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
julie behncke
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Earnhardt Cadillac:

Probably my first pleasurable experience buying a car in 40 years!! Loved working with Julie and the rest of the team. No bs and extremely helpful.

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afkaslow
3/16/2013 7:17:12 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin Sedgwick and Anthony Herrmann
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Earnhardt Cadillac:

The team at Earnhardt Cadillac did an excellent job of finding the exact car I was looking for. Justin Sedgwick on the sales staff went out of his way to find the car that fit my tastes while keeping within my budget. Anthony Herrmann with the finance department was also excellent to work with and made the financing process both transparent and painless. I highly recommend the for their service and knowledgeable staff.

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joenewm
3/11/2013 2:11:06 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
melvin cosby
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Earnhardt Cadillac:

exceptional customer service today from luke morris and melvin cosby...

luke diagnosed my problem and melvin knew how to fix it.....

they both deserve gold stars for their concern for my problem......

very friendly and knowledgeable........

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jrotella1111
3/11/2013 1:19:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Earnhardt Cadillac:

Simply a WOW experience. Easy transition into a new vehicle and process was simple, efficient and friendly. Couldn't ask for more. They took time to answer all my questions and felt unrushed, comfortable and excited all at the same time.

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maricares350
3/4/2013 12:25:35 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.4

My Review Of Earnhardt Cadillac:

This is about a Lexus 2009 ES350 I purchased on Feb. 7, 2013. Julie has been very prompt on all of my queries through email. While I spent most of my buying time in the internet, her quick response has been a big factor for me in making further research, validation, and decision making. There was no buying "Pressure" experienced on this sale which I like most in any kind of sales dealing process or transaction.
Interestingly, her last email to me with the subject "SOLD" was to key for me to decide to buy the car in 24 hours because I thought it was already sold. I really like the features of this car, so I went to see her that very day without any appointment.
The entire sales process is great. From the person who greeted me and my wife at the front door up to Finance Department with Anthony Hermann and finally driving out the car has been a wonderful and non-stressful experience. By the way, thanks for the coffee mugs. We are using them every day.

To Julie and Anthony, your professionalism is highly appreciated.

All the Best,

Ricardo & Alma Casipit

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rahawest
2/15/2013 1:56:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Earnhardt Cadillac:

We were very pleased with the way our new SRX purchase was handled. From meeting Paul Lucero our salesman, Jim Behncke the general sales manager for our trade in and, Anthony Herrmann the finance manager on our final paper work. They all seem very professional in what they handle. We would buy from Earnhardt Cadillac again and, recommend them to family and friends.

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mariabougher
2/13/2013 11:19:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Earnhardt Cadillac:

The whole experience at Earnhardt Cadillac was great. Julie was so helpful from showing us our options from everything from their new cars to the pre owned certified selection. She was very knowlageable. We never felt pressured like you would at most other dealerships. Julie and Jim were just awesome, They actually gave us options, all the way through financing with Anthony, everyone worked together as a team. As first time Cadillac customers it made us feel very welcome and comfortable. I would definitly being go back to Julie for my next purchase and recommend Earnhardt Cadillac to everyone I know.

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Response From: Earnhardt Cadillac
Added: 2/14/2013 1:27:49 PM

Hi,
Thank you so much for taking the time to write us a review here on our dealer rater page! Julie would be thrilled to hear these kind words. We're glad that your first experience as a Cadillac customer was with us here at Earnhardt, and we value your business more than you know. If you need anything at all, please don't hesitate to reach out. Also, feel free to follow us on Facebook and Twitter for upcoming events, specials, and deals!

Sincerely,
Tom Foushee
General Manager

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Reviews 11-20 >>