As a general rule I do not like the general demeanor of, nor do I believe that, car salesmen are very good at selling. I have been in sales the last thirty years and sell life insurance in only the areas of estate planning and business insurance. I normally deal with sophisticated buyers and their professional advisors - lawyers and CPA's. I discovered that CARL PICKETT was an exception to the rule. He is friendly without being insincere, knowledgeable without being arrogant and extremely professional in the way he handled my transaction. Carl had to go out-of-state to get the vehicle I wanted and made it a high priority item. If you buy a Hyundai - buy it from Carl Pickett.

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Customer Service was great!! This is the third car this year that my family has bought from the dealership, and we all had wonderful experience!

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BOTH JOHN COWAN AND JOHN LLOYD WERE GREAT TO WORK WITH. i WORKED WITH JOHN LLOYD ON SATURDAY AND JOHN COWAN SUNDAY. BOTH ARE GREAT TO WORK WITH. i RATED THE OVERALL EXPERIENCE AS GOOD ONLY BECAUSE OF THE TIME WE HAD TO SPEND AT THE DEALER. THEY HAD TO PICK UP THE CAR IN GILBERT AND TELL US TO COME BACK IN THREE HOURS, NOT SIT WAITING. WE WILL PURCHASE ANOTHER CAR NEXT MONTH BUT WON'T ALLOW THEM TO KEEP US SITTING. tHE BOSS KEPT SAYING THEY COULDN'T GET THE CAR UNTIL THEY WERE SURE WE WERE GOING TO PURCHASE IT. i KEPT SAYING I WANTED TO SEE THE CAR BEFORE I SIGNED FOR IT.IT TOOK THEM OVER TWO HOURS TO GET THE CAR AND THEN MORE TIME TO CLEAN IT UP.SITTING IN A DEALERSHIP FOR 6 AND A HALF HOURS IS NOT FUN. i DO WANT TO POINT OUT THAT BOTH JOHN'S ARE SUPER GUYS.

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I have to say that I had the BEST experience buying my new Genesis Coupe. Bill Johnson was very informative and great to deal with.
i have to admit that I have had many bad experiences with buying cars -- Earnhardt North Scottsdale is definitely the exception. I will recommend this dealership to everyone!!!!! Thanks Bill for the great customer service. I LOVE HYUNDA I!!!!!!! Sue

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Second car from here. Great place and very knowledgable people. Friendly and nice staff.

Ask for Carl!!!

Finance was a pleasure and Jimmy is terrific.

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John Cowan made this far and above the best car buying experience I've had (and I've 7 in the last 10 years). Aside from making it fun, he made it simple and no pressure, he got me a deal I didn't think was possible...and all that without the usual back and forth stuff. He's knowledgeable about what he sells and helped me through the whole process including setting up the Sonata technology. I've not been excited about a car in a long time but I am now. John is the best!. I'm so impressed - and that's no bull!

I also worked with Frank in Finance...he showed me my options with knowledge and and then showed me how I could get money back on my Warranty and GAP Insurance. He was terrific, too.

Earnhardt is the best in my book.

Lela Ratta

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Finally: a great experience buying a new car! I have always loved driving home in a new vehicle but dreaded the process required to get it off the lot.

That changed on May 11, 2013 when I brought my new Azera to it's new home!

Sean Pieper worked with me via email to establish a (great) price. Tristan Crook took me for a drive and worked the deal. When I told him I wanted a color they didn't have in stock, he found it off site, had it delivered and detailed and I was on my way. And Jim Tonelli never said no when Tristan had to hunt him down. A great deal kept getting a little better.

There was no up selling. They quoted a good price and actually ended up lowering it despite the effort required to find the car.

Ian Parker explained all of the forms he asked me to sign and when it was time to write the check, all the numbers added up.

They even treated me to a burrito for lunch.

I finally felt comfortable with the car buying ordeal. I'm very happy I found Earnhardt Hyundai of North Scottsdale. You will be too.

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What can I say, but what a FLIPP'N awesome experience. Sean was more than accommodating. All first contact was done via online. Sean treated me with the up most respect from the get go. He handled every inquiry like I was there face to face. At first I was concerned that I would be tossed to the waist side since I had never stepped foot into the dealership. Not Sean, he treated my interest the same if not better than if our first contact was in person. Sean is truely a great front man for Earnhardt Hyundai of North Scottsdale.
Jimmy (aka Terry-LOL!) is a great leader that had Sean's back in every step of the process to make sure that my interests and needs were met. I have much respect for Jimmy, he did not fall to the waist side when an important detail was over looked when processing my purchase. Instead he stepped up to the plate like a true leader, shoock my hand and not only admitted to the oversight, but went the extra mile and personally made sure that red carpet treatment was rolled out for me.
This is when I had the great pleasure of meeting Ian. This man rocks without a doubt. He is the KING of finance. Not only did I get into the vehicle I wanted, but he made it happen so I could get into the model with the options that I thought I could only wish of having AND, to top it off, a single digit interest rate. Something I haven't seen in decades.
This team of professionals will have my future business for years to come.
Thank you so very much - Phillip T.

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Had a great experience purchasing a new Sonata in place of my leased Sonata. Nathaniel was easy to talk to, very knowledgeable about the cars and did not pressure me about the sale. This was the most pleasant car buying experience ever from sales to management to financing. Thanks for changing my outlook of buying a car.

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Tony was very friendly to deal with and no pressure. He was very detailed in explaining how to operate the vehicle. Jimmy worked very hard to get us a good price on the car. Thank you Tony and Jimmy. The service department went to great lengths to correct the headlights height. Mike Southern sent me the specs for the lights which explained how the lights are set. Thanks from Larry K.

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