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Earnhardt Hyundai North Scottsdale - Service Center

Scottsdale, AZ

4.6
219 Reviews

219 Reviews of Earnhardt Hyundai North Scottsdale - Service Center

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June 15, 2024

Tyler was excellent! He kept me informed of the progress with my vehicle & explained everything More

by kjduran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Busell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

A/c went out- an emergency in AZ in the summer. Norm got me in promptly for a/c repair combined with regular service. All seems to be working well now. Excellent, responsive service. More

by william.dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Earnhardt Hyundai North Scottsdale responded

william.dixon, thank you for sharing your positive experience with our services! We understand how crucial it is to have a functioning A/C in AZ summers. We're glad Norm was able to promptly assist you with the repair and regular service. Please don't hesitate to reach out if you need anything else. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

June 03, 2024

Had service appointment this week. As usual everything was done as needed. Norm took care of me and it's always great to work with him. It's the only place I go! More

by bluesgirl520
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Earnhardt Hyundai North Scottsdale responded

Hi bluesgirl520, thank you for sharing your positive experience with us! We're thrilled to hear that Norm took great care of you during your service appointment. We appreciate your loyalty and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 30, 2024

Had the Service Center perform my 8000 mile service on my Tucson Hybrid. Everything went smooth and finished in the estimated time. They even ran it through the car wash. Excellent and smooth experience. More

by Reggie C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn McEniry
May 31, 2024 -

Earnhardt Hyundai North Scottsdale responded

Reggie, thank you for choosing our Service Center for your Hyundai Tucson Hybrid's 8000 mile service. We're thrilled to hear that everything went smoothly and that you had an excellent experience with us. We appreciate your positive feedback and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 26, 2024

I arrived early from for my 11:15 appointment. Sean took me right in and had my service completed in nothing flat. Kept me apprised of the situation and had me back on the road in no time at all More

by payson.savagej
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mceniry
May 28, 2024 -

Earnhardt Hyundai North Scottsdale responded

Payson, we are thrilled to hear about your positive experience with Sean during your recent visit. Providing efficient and top-notch service is always our priority, and we are glad to hear that Sean delivered on that promise. We appreciate your feedback and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 20, 2024

Tyler did a nice job in communicating with us on a very timely basis. Thanks Tyler. More

by al_tax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Busell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
May 21, 2024 -

Earnhardt Hyundai North Scottsdale responded

Hi Al, thank you for sharing your feedback about Tyler's communication skills! We're thrilled to hear that he provided timely and effective communication. We appreciate your support and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 18, 2024

Excellent facility, great service. As always, kudos to Norm Rosen, top service adviser. Thank you. More

by uncle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Earnhardt Hyundai North Scottsdale responded

Thank you, uncle, for sharing your positive experience with us! We're thrilled to hear that you had a great visit and that Norm provided top-notch service. We appreciate your kind words and look forward to welcoming you back in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 07, 2024

Excellent first scheduled maintenance appointment including availability, communication, wait time , waiting area, and vehicle service More

by Hyundai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carreo Charleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Earnhardt Hyundai North Scottsdale responded

Hi Hyundai, thank you so much for taking the time to leave such positive feedback about your recent maintenance appointment with us. We're thrilled to hear that you found our service top-notch in all aspects. We look forward to welcoming you back for your future automotive needs! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

May 07, 2024

My previous encounters with Earnhardt Hyundai Service and Sales were not stellar. However, this visit all the previous shortcomings in Service had been corrected! Chris met me promptly at my SUV -confi More

by Michael C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Earnhardt Hyundai North Scottsdale responded

Michael, we're thrilled to hear about your recent positive experience at Earnhardt Hyundai Service and Sales! We're glad to hear that Chris provided excellent service and that you found the waiting area to be improved. Thank you for your feedback, and we look forward to seeing you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

April 28, 2024

Being updated as to the status of the service activity on my vehicle is important to me. Without prompting, Chris Updated me several times during my visit on the status of my vehicle and when he expected th More

by chetsross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Earnhardt Hyundai North Scottsdale responded

chetsross, thank you for sharing your positive experience with us! We're thrilled to hear that Chris provided you with excellent service and kept you informed throughout your visit. We appreciate your trust in us and look forward to assisting you and your wife with your vehicle needs in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

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