Earnhardt Hyundai North Scottsdale - Service Center

My family and I bought (4) new 2011 hyundai Sonatas.... 1 limited, (2) SE's and a GLS and we love our cars. We needed to decide where we were going to have their maintenance work done. We did care for a coup limited, (2) SE's and a GLS and we love our cars. We needed to decide where we were going to have their maintenance work done. We did care for a couple of other dealers near our residence... no need to mentioned their names, so we decided on Discover for a couple of reasons. Their staff is exceptionally professional, courteous and overall gives a feeling of appreciation. I liked their dealership... very clean.. nice place to watch t.v. while waiting for the work to be done. I got the chance the meet the GM (Frank) and he was a no xx GM. Very down to earth nice guy. We will be taking all of our vehicles to Discover Hyundai. Thanks M. Riley More

My husband and I can not express to you how great this dealership is. We purchased a brand new 2009 Santa Fe Limited in February 2010, and we have to admit that we had the greatest experience when purcha dealership is. We purchased a brand new 2009 Santa Fe Limited in February 2010, and we have to admit that we had the greatest experience when purchasing this car. Our salesman Muzzy and along with the sales manager Frank and the finance manger made this transaction go just seamless. We appreciated the time and effort that ALL the employees at Discover Hyundai took to make sure we were happy. It was nice to do business with people who made it seem like we were not just a business deal for that day. The extreme satisfaction we feel with this dealership continues as I have worked with Tim Hodder for two routine service visits. Just love to come and feel like we are part of the "Discover Hyundai" family. Tim listens to what I have to say and recommends what is needed for my vehicle. Tim has such a friendly outgoing personality and he makes sure that you are satisfied . Like I said this dealership is tops and they deserve a rating of truly exceptional or truly outstanding. It's nice to know you can walk in the dealership 6 months later and everyone greets you like that first day; with such friendly demeanor and always wanting to assist you. Keep up the outstanding work. Sandra & Richard Dieba;; More

In today's economy I feel customer service isn't a top priority and I have dealt with places I will never visit again due to bad customer service. That's why I wanted to take a moment to say that when I priority and I have dealt with places I will never visit again due to bad customer service. That's why I wanted to take a moment to say that when I came in for service last week, I was helped by Adam Rodriguez and he was wonderful to deal with. He helped me with my questions, seemed knowledgeable and wasn't overly pushy. The place looked busy, yet Adam took the time to assist me completely without making me feel rushed or like a number, all while having a smile on his face. He was very nice and I was taken aback that I was receiving the best customer service I have had in years at a dealership. I would definitely recommend seeing Adam for service and will see him again when I return. Thank you Discover Hyundai for having Adam on your team. I look forward to to doing business with you again. :) More

Just a note to thank the personnel at Discovery/ Tim, is excellent to deal with in servicing my Azera. The personal touch received by all employees is excellent. I actually enjoy coming to the dealership excellent to deal with in servicing my Azera. The personal touch received by all employees is excellent. I actually enjoy coming to the dealership because your employees make me feel so welcome. Tim is excellent and will be my maintenance guy for the life of my vehicle.===Thanks! John F More

Just a note to thank the personnel at Discovery/ Tim, is excellent to deal with in servicing my Azera. The personal touch received by all employees is excellent. I actually enjoy coming to the dealership excellent to deal with in servicing my Azera. The personal touch received by all employees is excellent. I actually enjoy coming to the dealership because your employees make me feel so welcome. Tim is excellent and will be my maintenance guy for the life of my vehicle.===Thanks! John F More

My experience buying my 2011 Hyundai Sonata was as painless as it gets; everyone at the dealership was helpful, friendly and straigh-forward. I just went in for my first oil change - free oil change! painless as it gets; everyone at the dealership was helpful, friendly and straigh-forward. I just went in for my first oil change - free oil change! - and the excellence continued. I particularly want to commend the Parts Dept. I have dealt withtwo two reps there, Dennis Jones and doug Bjarko. They both went way over the top to help me find what I was looking for and to decide what I wanted. They both took time to go out and see if things fit and worked as I wanted---floor mats and sunn-roof deflector. A pleasant change from the usual. More

TIM IS A PLEASURE TO WORK WITH....HE IS SINCERE AND IS CUSTOMER FRIENDLY...HE IS AN EXPERT IN HIS KNOWLEDGE OF CARS AND KNOWS HOW TO WORK WITH A CUSTOMER....I HAVE HAD EXPERIENCES WITH OTHER HYUNDAI DEALE CUSTOMER FRIENDLY...HE IS AN EXPERT IN HIS KNOWLEDGE OF CARS AND KNOWS HOW TO WORK WITH A CUSTOMER....I HAVE HAD EXPERIENCES WITH OTHER HYUNDAI DEALERS BUT AFTER MEETING TIM I FEEL GOOD ABOUT BRINGING MY CAR IN FOR SERVICE.....BEFORE I HATED TO BRING IT IN....KEEP UP THE GOOD WORK, I INTEND TO TELL ALL ABOUT DISCOVER HYUNDAI. TIM WAS ABLE TO FIX A PROBLEM I HAD FROM THE FIRST DAY I PURCHASED MY CAR....THANKS TIM More

My Azera was in for a 30,000mile service. Tim,service Manager was helpful in explaining what the service entailed. He was most congenial and kept me informed during my wait. Being a retired Army person Manager was helpful in explaining what the service entailed. He was most congenial and kept me informed during my wait. Being a retired Army person I was afforded a military discount which I appreciate. I had an opportunity to visit with the customer service manager who was informative, pleasant and helpful. Made me feel welcome. The fleet manager and I visited about the Hyundai new line of vehicles and the dealership. A good guy with some valid ideas. My visit was excellent and I have found my dealership and hopefully made some new friends. John F. More

Had a warranty issue with the A/C. Tim jumped in and took charge from the "get go" Wish I hadn't had a problem to begin with, but with the support and help provided by the dealership I'll keep going bac took charge from the "get go" Wish I hadn't had a problem to begin with, but with the support and help provided by the dealership I'll keep going back. Tim kept me informed as to what they found initially, and updated me when the repair turned out more extensive than anticipated. More

I had warranty service provided for my 2008 Azera. Evevything was done as promised, on time and they washed my car as well. They treated me like a VIP throughout the experience. The facility was first Evevything was done as promised, on time and they washed my car as well. They treated me like a VIP throughout the experience. The facility was first rate and spotless. I would not hesitate to use them again or to recommend them. More