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East Bay BMW
Pleasanton, CA
805 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
June 25, 2025
I’ve been taking my car here for repairs since 2018 and
i’ve had a great experience nearly every time. Ben Simpson has been great the last 2 years or so, my best service advisor yet!
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by briboshard
Employees Worked With
Ben Simpson
June 24, 2025
In and out within a few hours.
Great communication. Service tech very helpful. Price is reasonable.
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by grilles.fiddle-4q
Employees Worked With
James Bingham
June 22, 2025
I had an amazing experience—everything was quick, smooth,
and I felt completely at ease. Just bought my first BMW, and I have to say… I’m officially hooked!
Steve, the BMW Genius, was phenomenal—he walked
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by Ree23
Employees Worked With
Brannon Hills and Steve "The Genius"
