East Coast Honda

Got us in a car and out of a pickle We had a bonafide lemon in a 2013 Kia Sorento, and after the second engine in 80,000 miles went belly up, we decided it was time to get the vehicle we We had a bonafide lemon in a 2013 Kia Sorento, and after the second engine in 80,000 miles went belly up, we decided it was time to get the vehicle we had wanted for a while-a Pilot. Kimberly Johnson was never pushy after me pestering and emailing her off and on for 4 months as we debated when to pull the trigger on a Pilot. Well, our second failed engine was an omen. On election day I rolled in ready to work something out with quotes from the Costco auto program. We've had very bad experiences with Toyota, Kia, and Chrysler dealerships in terms of deceptive promises, misleading price quotes, doctoring with monthly payments in financing, poor service, refusal to honor warranties. East Coast could not have been more different. We were treated with respect, the price agreed upon was the price honored and, while financing still went over add-ons, they were clearly labeled and explained. They took our trade-towed it in same day and were more than fair on price given our situation and how much trouble the vehicle had been. Then, when the agreed upon trim level couldn't be bartered from another dealership, Scott stepped in to get us one trim level higher (EX to EX-L) at very little additional cost, keeping us in striking distance of our downpayment and anticipated monthly payment. It's too soon to see how well the Pilot will hold up, but expectations are high, and we were very pleased with Kimberly, Scott Proctor, and the folks who stayed late to get our new car ready the same day. I don't like visiting car dealerships, not even today really (would much rather have a 3-year-old car performing as it should and no car payment). My wife teaches math and despises most dealerships trickery. I have to say that we were pleasant surprised with East Coast, enough to recommend them and say they have earned the right to first visit the next time we're in the market for a vehicle. More

Awesome experience!! I got my new Honda Civic ex 2016 and was pleased with the smooth/fast process and professional work of the sales person Mike McArdle and GM Scott Proc I got my new Honda Civic ex 2016 and was pleased with the smooth/fast process and professional work of the sales person Mike McArdle and GM Scott Proctor. They did everything possible to provide great customer service and positive experience! I'll be back and will refer my friends for sure ! Ruslan B. More

Amazing!! Kimberly Johnson was AMAZING!! I will be forever grateful to her and the East Coast Family for making my decision easier and the process smooth. From Kimberly Johnson was AMAZING!! I will be forever grateful to her and the East Coast Family for making my decision easier and the process smooth. From the time I walked in the door, till we drove off the lot. Kimberly and the staff made us feel like family! I will continue to purchase cars from East Coast Honda!! We love our New Honda Odyssey! I will be back to see you Kimberly :) More

No ethics Had approval of offer via text and the vehicle was sold to someone else after we handed in our check and signed paperwork. Don't believe this is the w Had approval of offer via text and the vehicle was sold to someone else after we handed in our check and signed paperwork. Don't believe this is the way to do business! More

Friendly, professional We were very pleased with our sales agent, Kimberly Johnson. She was well-informed, helpful, but not pushy or over-bearing. From the initial demonstra We were very pleased with our sales agent, Kimberly Johnson. She was well-informed, helpful, but not pushy or over-bearing. From the initial demonstration of the car features, to the test drive and post purchase assistance with the Bluetooth phone feature, Ms. Johnson was a thorough professional. She earned our trust and respect and contributed significantly to our decision to complete the sale. More

Family, Friends and Customer Service I just purchased a new Honda from East Coast Honda. I can attest to the fact that I was treated like Family and an old friend. This purchase was a ve I just purchased a new Honda from East Coast Honda. I can attest to the fact that I was treated like Family and an old friend. This purchase was a very pleasant experience. My salesperson Kimberly Johnson was as professional and as courteous as anyone I have ever encountered in this industry. As a disclaimer I am not family. Nor do I personally know anyone from Easy Coast Honda. I am a transplant from a Northeast Metro area. Ms. Johnson made my purchase and the entire transaction a seamless and gratifying experience. John J. Bagnell More

Sheila Kirkover. Shawn Huskins I gave a 10. On everyone!!! You are the BEST!! I would recommend you to any of my friends and family!! Great salesman!!! Shawn Huskins I gave a 10. On everyone!!! You are the BEST!! I would recommend you to any of my friends and family!! Great salesman!!! More

Yet another great experience! I have purchased nine Hondas from this dealership. The whole company is ALWAYS spectacular! Today I picked up number 9 from Kimberly Johnson (outstan I have purchased nine Hondas from this dealership. The whole company is ALWAYS spectacular! Today I picked up number 9 from Kimberly Johnson (outstanding). My daughter's surprise present. Kimberly was Very caring, a great listener, and extremely professional. She took the time to assist, offer suggestions, and help make this transaction another great one. As always, both Scott Proctor and Steve Adcock handled all "mechanics" of the deal. Smooth, professional, and exacting. East Coast Honda sales, and service are exceptional. A "breath of fresh air" from many of the other local dealers that often are extreme high pressure. Tammy in service is a jewel. We learned early on, if she says we need to do something, it is not to sell us something...she does it to help protect our safety and investment. Great job all! We will be back...and strongly recommend this dealership!!! More

Newman62143 Would like to thank Scott Cahill for great customer service. Best customer service I have ever received at a dealership. Would recommend East Coast Would like to thank Scott Cahill for great customer service. Best customer service I have ever received at a dealership. Would recommend East Coast Honda to anyone who wants to get a fair price and great customer service. More

Great Experience with helpful and knowledgeable Sales Lady. Not sure if I would purchase a Honda due to distance to Dealership but once I started discussing my desires with Kimberly Johnson, I felt I had a sale Not sure if I would purchase a Honda due to distance to Dealership but once I started discussing my desires with Kimberly Johnson, I felt I had a sale person that would assist me. She exceeded my expections and was knowledgeable about the vehicle I drove. I feel should I have questions, I can contact her and she will continue to assist me even after the purchase has be made. The Dealership is lucky to have a person of her dedication. More