East Coast Toyota

Reason for Visit: Sales

I recommend this dealer: No

My Review of East Coast Toyota:
I bought a new Camry 2007 from this dealer and the hispanic Finance Officer asked me to sign a blank form which I did. However, he assured me that interest rate was going to be 6.25% and that the premium was going to 400.98. My premium did not change, but a few month after paying my preiums at the TFS website, I realized that my interest rate was in fact 6.65%. Therefore, I could only surmise that although we had told me the apr was 6.25, he had already done the calculations for 6.65% which left the premium unchanged at 400.98 I don't know how these people sleep at night. I could only pray that God will have mercy upon their souls. It is the most dishonest Finance Officer I have ever had to deal with, and I have purchased two other new vehicles in the past. I will never even service my car at that dealership. I complained to the Toyota Financial Office about the officer and they did absolutely nothing about it.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of East Coast Toyota:
They lie, manipulate, push the car they want to sell, not customer friendly or directed. They do not inform you of your rights or responsibilities. They are cut-throat. Avoid them at all costs. The Toyota Corolla is badly designed, the seats are high and uncomfortable and the car maneuvers very badly at higher speeds.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of East Coast Toyota:
I was unhappy because they put me on hold for about 20 minutes then had no usefull information. and then they told me they wont give me a price over the phone. SO I went to the dealership no one said hello to me and they made me sit and wait for 30 min to take a test drive. When they brought the car they didnt bother to turn the air on or open the windows. ....

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Reason for Visit: Sales

I recommend this dealer: No

My Review of East Coast Toyota:
Like everyone else mentioned here, they are very pushy. They tried to get deals done real soon, when asked for price, they would just tell you how much you think you can afford, then when you tell them a price, they'd say "this is a bit too low, have to talk to my manger". Then puts you to wait for 10 minutes, comes back, says the same thing allllllll over again. What's your price range, if you can get this deal settle today, we're offer you 75X2, 150 for referral reward, still, says nothing about how much the car costs. THen puts you on wait for another 10 minutes while the manager's on a mood as if his house was bombed or something. I can't recall this guy ever smiled. THey asked for how much you're willing to pay, and when you tell them, they'll go on a big loooop. Wasted time, they also don't provide accurate information on cars.

Friendly=no
Helpful=no
pricing=HELL no

The only thing good about that place is the CARS.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of East Coast Toyota:
see this dealership got pretty bad reviews and I cannot speak for any of the other salesman, but the one I dealt with. If you are going to go there I suggest you see him. He treated us very well and got us a great car for a great price. When I need another car I will find out where he is and buy it from him at Eastcoast or wherever else he is at. Sales people put pressure on you, I guess that is their job, but he is not a sleazy salesman so ask for Juan Inoa.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of East Coast Toyota:
we went in to buy a a new truck. We told them upfront we were going through my credit union and at first they were ok. After giving a 22% deposit we drove off with the truck. After forwarding the paperwork to my credit union, they said that the paperwork provided by East Coast did not have the proper amounts. When we told the dealership about this causing a delay in the delivery of the check, they got pissed and acted like we were dodging them.

Their after sales customer service is terrible. When trying to call the dealership their receptionist keeps forwarding my calls to the wrong person. She is an idiot too.

Bottom line, AVOID them at all costs.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of East Coast Toyota:
Although others were pressured, I can say the used 2004 Toyota I purchased was a pleasure to buy and to drive. I live in Manhattan and Nelson drove the car into the city to allow us to test-drive it. Manhattan driving can take a toll on a car and they took a risk that we wouldn't buy it when they drove in. The purchase was a good deal and they were firm but friendly about their price. They provided the option to have &quot;certification&quot; and &quot;bumper-to-bumper&quot; with little but steady pressure. We went with the certification because it is a hybrid drivetrain. <br><br>We got into an accident and Nelson was very friendly about helping us with referrals and guidance on what to expect. Overall, the used Toyota department is very friendly but I could feel the pressure coming from the new sales department.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of East Coast Toyota:
When we bought a new RAV4 from them, we were pressured to inspect the car at dusk and sign the paperworks. The next day we took another look and found a huge, unremovable stain on the car seat. Of course they did not want to give us the time of day after the sale was finalized. <br><br>Moral of the story? Don't let anyone pressure you into anything. Make sure you are absolutely happy with the deal AND the car before all else.

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