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East Madison Toyota

Madison, WI

Overview
Reviews
Vehicles
4.8
1,146 Reviews
Call Dealership (608) 807-5773
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3501 Lancaster Dr

Madison, WI

53718

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Showing 1,146 reviews

April 20, 2024

Exceptional service and support. They do everything necessary to help their customers. I enjoyed working with them last time. I bought a vehicle and enjoyed working with them this ti More

by Steve.wetzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rudy Rivera, Robyn Warren, Sida Liu, Joe Sergi
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May 04, 2024 -

East Madison Toyota responded

We value your kind words about our service and support at East Madison Toyota. It's lovely to hear that you had a pleasant buying experience with us on both occasions. Thank you for trusting us!

Helpful
April 17, 2024

Dealership was clean, convenient, and even random staff you ran into were pleasant and helpful. More

by Mr Ludd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tashi Chomor, Matt Schnell
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Apr 19, 2024 -

East Madison Toyota responded

We appreciate your feedback and we're pleased that our staff at East Madison Toyota was helpful. It means a lot to hear you found our dealership clean and convenient.

Helpful
April 11, 2024

Very nice Sales and service . Willingness to help me in anyway regardless of buying or not. More

by kpmadmax2424
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Armstrong, TJ Richards
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Apr 17, 2024 -

East Madison Toyota responded

We appreciate your positive feedback about East Madison Toyota. Thank you for recognizing our dedicated sales and service team's effort to assist customers like yourself. We're here to help, regardless of purchase intention.

Helpful
April 11, 2024

Salesperson was minimally helpful and seemed distracted. He didn’t know a number of features on the car. Rest of staff were knowledgeable and helpful. More

by Jlhoyt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan the tech guy. *****, Russell Mayry, Alex Thom
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Apr 29, 2024 -

East Madison Toyota responded

Hello, Thank you for your feedback. Although we are happy to know that most of our staff was helpful, I would like the opportunity to speak with you further about your review. At your earliest convenience, please reach out to me. Dave Virgell Customer Service Manager East Madison Toyota 608-240-7972 dvirgell@penskeautomotive.com

Helpful
April 11, 2024

I found Easy Madison Toyota, and Russell in particular, to be incredibly helpful, knowledgeable and low-pressure. I felt free to evaluate my options and was given all the information I needed to make a dec More

by Beth Warner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Mayry, Alex Thom
Report | Print
May 01, 2024 -

East Madison Toyota responded

We're pleased to hear that you had a positive experience with our team at East Madison Toyota. Upholding this standard is crucial for us. Happy driving with your new vehicle!

Helpful
April 01, 2024

Everything went very well! Special thanks to Tashi Chomor for helping us out on getting our new van so quickly! She did a wonderful job! Very nice lady! We love it! More

by pamdon79@charter.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nice guy who had to wash and dry my van. Then it rained and he hand dried it again. We drove it out after that in the rain for home! Poor guy, Tashi Chomor, Alex Thom
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Apr 17, 2024 -

East Madison Toyota responded

We're glad your experience at East Madison Toyota was smooth and quick, thanks to our team. We greatly appreciate your positive feedback about the van purchase process. Enjoy your new ride!

Helpful
March 31, 2024

Very friendly and helpful. Worked with Mr to find the right car and price that fits my budget! More

by callybashor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sida Liu, Alex Thom
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May 01, 2024 -

East Madison Toyota responded

We appreciate your positive review. We're glad to have worked with you to find the right car within your budget at East Madison Toyota. Thank you for choosing us.

Helpful
March 29, 2024

Service was excellent. Robyn And other salesmen were good. Finance manager Rudy was Good but he was little pushy when I asked him to cancel the warranty.thank you More

by fulcram.ik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Rivera, Robyn Warren, Jason Schultz, Sida Liu
Report | Print
May 01, 2024 -

East Madison Toyota responded

We appreciate your feedback; East Madison Toyota always strives for exceptional service. Noted about the warranty encounter, rest assured aid in maintaining a comfortable environment is important to us. Thank you for trusting our team with your experience.

Helpful 1
March 29, 2024

The car buying process was a breeze with East Madison Toyota. Low pressure and enjoyable experience. More

by armstrong.aaron13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Morrill, John Wineke, Aaron Armstrong, Alex Thom
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May 01, 2024 -

East Madison Toyota responded

We appreciated helping to make your car buying process smooth at East Madison Toyota. Thank you for noting our low pressure approach.

Helpful
March 25, 2024

The staff are very friendly and personable. Sida and Robyn are the best around! I left feeling like I made friends! The buying process was easy and stress free with those two on my side! More

by ambermahnke85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn Warren, Sida Liu, Alex Thom
Report | Print
May 01, 2024 -

East Madison Toyota responded

We’re grateful to read that you've had a positive experience at East Madison Toyota. It pleases us to hear that the process was easy and our team made it enjoyable for you too. Thank you for your review!

Helpful 1
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