My Review Of Economy Honda Superstore:
On February 20, 2013 I accompanied my granddaughter, a 26 yr old RN, to Economy Honda. She was interested in buying a new 2013 Honda Civic. The Salesman, Joe Williams, was very courteous and helpful. After a new car was selected the Salesman consulted with other Staff behind the glass windows in the showroom. He then informed my granddaughter and I Honda would finance the car at 1.9% interest rate and she WOULD NOT need a co-signer, We were somewhat concerned since she had very little credit history.
She gave Economy Honda a $2000.00 deposit to hold the car until March 1st, 2013 on which date the purchase would take place. This is the date the new Georgia Vehicle Title law took effect. On March 1st, we arrived at Economy Honda at approximately 6 pm where we were met by the salesman Joe Williams. To make a long story short we waited around for over 2 hours before being called back to the office of the Financial Manager, Ryan Ziegler, who advised my granddaughter and I that because of her lack of Credit History Honda would not finance the car at 1.9% interest unless she had a co-signer. The only other alternative was to finance with some other Company at a much higher rate of interest. I agreed to co-sign with her due to the fact she desperately needed a car to use on her job as a Registered Nurse who travels daily throughout North Georgia. We agreed to buy the car despite the fact a $599 "Processing Fee" and $99 "PHANTOM FOOTPRINT" fee was added to the price of the car. My family and I had purchased three new Honda Accords from Economy Honda over the past few years and were always treated fairly. I could not believe the way we were treated this time. We were also pressured to buy additional things such as auto detailing, seat fabric treatment, extended warranty and some other add on. Despite informing the Salesman and Financial Manager we did not need or want these extra additions they would not let up until we threatened to cancel the sale and ask for the $2000 deposit be returned. As for myself, I will never buy another car from Economy Honda. This also goes for members of my family. My advice to the public is buyer beware.
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Economy Honda SuperstoreAdded:
3/22/2013 8:58:42 AM
Thanks for giving us your feedback. I know that you and Corey Choate, our General Manager, have already talked about this situation and have cleared up the misunderstanding. We appreciate you and your granddaughter and hope that we can have you back to the dealership in the future.