My Review Of Economy Honda Superstore:
We were actively looking for a used Honda (Civic or Accord). From the moment Robert began helping me, he was friendly, helpful and not at all pushy. He did not treat me "less than" for looking for a used car vs. new (VERY important to me!). The first car I looked at was sold the evening I test drove it to someone else. He followed up to let me know, and then offered other suggestions.
Unfortunately, before he could locate one that suited my budget, I found another vehicle at a different dealership. However, we are loyal Honda drivers and when I'm in the market again, I would definitely ask for Robert. He's a wonderful addition to the Economy Honda team.
One more note: When I walked in, two salesmen were standing around the receptionist (may have been with customers but looked bored). They greeted me very enthusiastically. I spoke to the receptionist and asked for someone my husband had worked with in the past, whom I learned no longer works in sales. It was obvious I was looking for a used car and when the receptionist asked the two salesmen if they'd like to help me, and they quickly declined. It really appeared that they didn't want to deal with someone buying used (I never saw them with a customer and I was there a while). I hated that.
Robert, on the other hand, never made me feel that way. I felt like I cheated on him when I found a car that suited budget elsewhere! :) That speaks volumes about his style and customer service!! :)
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