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Ed Morse Chrysler Dodge Jeep Ram St. Robert - Service Center

St Robert, MO

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5 Reviews

5 Reviews of Ed Morse Chrysler Dodge Jeep Ram St. Robert - Service Center

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July 24, 2023

Absolutely worst service department I have ever dealt with their price is astronomically high. Head for tire pressure sensors on challenger, just the labor was $316. Never do service there again. More

by jeff.grube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Upton
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2022

When I take a vehicle to Ed Morse, I am treated like family. I tell them what I think is wrong and they call me and tell me I am correct, or incorrect. They tell me what repairs should cost and always c More

by dewonsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunshine
June 15, 2021

Everyone is friendly, always. They listen to what I say, and if it might require a suggestion of advice. They will almost always offer several ideas. More

by dewonsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki, Sunshine
Jun 16, 2021 -

Ed Morse Chrysler Dodge Jeep Ram St. Robert responded

Thank you for your kind words. Our service department will make every effort to continue our outstanding performance and live up to our customer's expectations.

May 22, 2021

Loser service departmentI called to get a quote on Loser service department I called to get a quote on transmission work, they tell me it's $2000 for labor but when asked the complete total, I'm told More

by Very angry
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Upton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Hurst
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Ed Morse Chrysler Dodge Jeep Ram St. Robert responded

We apologize for making your call to us for your service so unpleasant. Please feel free to contact our service manager to find an acceptable resolution to your concern. Sometimes we recommend a service or repair contrary to the customer request if the request is not in the customer's best interest as it relates to the vehicle or warranty of repair. We would like to thank the customer for their feedback, it will improve the quality of our customer service in the future.

March 11, 2021

Bottom line up front: take your vehicle elsewhere. Sellers Sexton is fantastic and they even wash your car. I took our jeep in for services on Monday, February the 15th and asked them to repair the More

by travis48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A