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Ed Napleton Acura

Elmhurst, IL

Overview
Employees
Reviews
Vehicles
4.8
760 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive. If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont. Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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745 West Lake Street

Elmhurst, IL

60126

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Showing 760 reviews

January 12, 2024

Steven Martin was very good help. He was very knowledgeable. It wasn't no rush and I would recommend him to anyone that's looking for a vehicle. More

by sherayavery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Martin
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Jan 14, 2024 -

Ed Napleton Acura responded

Sherayavery, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nille s@ napleton.com

Helpful
January 12, 2024

i was killing time while waiting for service, talked to Steven. Steven quickly showed me how I could afford to upgrade my vehicle. Our conversation went pretty fast but he covered all the bases. I am looki More

by alexander10
Recommend Dealer
Yes
Employees Worked With
Steven Martin
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Jan 14, 2024 -

Ed Napleton Acura responded

Alexander10, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Rega rds, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nille s@ napleton.com

Helpful
December 29, 2023

Just got another car from here, my family worked with Wade over 4 years, great service and very professional More

by Jacky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2023 -

Ed Napleton Acura responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Jacky. Thank you and we hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2339/x2378 marta.nilles@napleton.com

Helpful
December 28, 2023

Houston and Wade is very patient explain the mainteinance plan, helped me with my service visit, great team work More

by Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Houston
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Dec 29, 2023 -

Ed Napleton Acura responded

Lin, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton Acura! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

Helpful
December 28, 2023

Acura Service is always exceptional and had great service everytime i bring my vehicle in for service. More

by Sam J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seyun , Marcell
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Dec 30, 2023 -

Ed Napleton Acura responded

We're glad to hear that everything was completed to your satisfaction, Sam J! Please let us know if there is ever anything else we can assist you with. Thank you so much for choosing Ed Napleton Acura as your first choice for service! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2339/x2378 marta.nilles@napleton.com

Helpful
December 27, 2023

2nd lease from, very comfortable with my new Rdx and great deal from the sale team More

by Julio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Ed Napleton Acura responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen again. Thank you again for choosing Ed Napleton Acura and we hope to see you again! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

Helpful
December 24, 2023

Very highly recommended. Sold my car at a fair price. Worked with me to get all paper work finished. More

by dennis p.
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
David
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Dec 26, 2023 -

Ed Napleton Acura responded

Hi Dennis, we are very happy to have provided you with such a positive experience! We appreciate you choosing Chicago-land's #1 Acura Dealership!

Helpful
December 22, 2023

worst service department and manager is very arrogant and he said it like waiting at a doctors office it took them 3 hours for a basic oil change with nobody in the waiting room and nobody came in for the wh More

by granobabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service manager
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Dec 24, 2023 -

Ed Napleton Acura responded

Granobabe, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We want to regain your trust and your business so please reach out to us at (630) 941-4300. We will work with you to resolve this matter to your satisfaction. Regards Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-941-4300 x2378/x2339 marta.nilles@napleton.com

Helpful
December 21, 2023

Izzy buena comunicacion y servicial, gracias al equipo de ed napleton Acura. Se los recomiendo raza. More

by Moy.chaga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy Torres
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Dec 23, 2023 -

Ed Napleton Acura responded

¡Muchas gracias por compartir tu experiencia reciente con nosotros, Moy.chaga! ¡Trabajamos duro para brindar a cada uno de nuestros clientes la mejor experiencia automotriz! ¡Esperamos verte de nuevo! ¡Apreciamos que haya elegido el concesionario Acura número uno en Chicago! Thank you, Irena Salkic Customer Relations Manager Ed Napleton Auto Group isalkic@napleton.com (847) 298-0900 EXT 206

Helpful
November 30, 2023

It’s worth to drive out there, great deal for their car and my car, good service More

by Clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Ed Napleton Acura responded

Congratulations on your new car, Clark! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2339/x2378 marta.nilles@naplet on.com

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