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Ed Napleton Honda St. Peters - Service Center

St. Peters, MO

4.7
250 Reviews

250 Reviews of Ed Napleton Honda St. Peters - Service Center

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March 04, 2024

Ben could not have been more helpful. Haven’t had a new car for 20 years. Very pleased and ask me to feel free to stop by if I had anymore questions or concern's . Thank you Ben More

by OSHELA76
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Ed Napleton Honda St. Peters responded

Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 12, 2023

I always get good service from Ed Napleton Honda. Today TJ topped it off. I bought several cars from Ed Napleton Honda St. Peters. I will definitely buy my next car from ed Napleton Honda again. Keep More

by Jeffrey C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Dec 14, 2023 -

Ed Napleton Honda St. Peters responded

Hello Jeffrey, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 03, 2023

He helped me right away with looking up code to unlock my radio. And then walked out with me to make sure the code worked. Really appreciate his kindness and help! More

by mewynkoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Ed Napleton Honda St. Peters responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

April 29, 2023

Great service and extremely friendly employees. I would recommend Napleton Honda to all friends and family More

by bwbekebrede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Odegard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Ed Napleton Honda St. Peters responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks for the recommendation, and have an amazing day!

April 07, 2023

I like the people who work at the front and handle my services concern's. Very professional. More

by martha.leon99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Odegard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

Great and Friendly service. Going out of the way to help me find what I am looking for. And willing to keep me informed about a car I am looking for. More

by Lbkeebl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Odegard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Bagby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2022

I love Annette our service person. She always takes her time to answer my questions and they always clean "Silver Fox" my cr-v. Great service again and again! More

by kris.campbell29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette
Nov 16, 2022 -

Ed Napleton Honda St. Peters responded

Kris.campbell29, thank you for your feedback. We're thrilled you found Annette knowledgeable and the whole experience pleasant and easy.

September 28, 2022

Best service ever,amazing people,very kind,respectful,comprehensive,good environment,amazing service to say the least,We have the best time to getting our new car,wee very happy wit it. More

by Rocio.manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan and Kevin
Oct 02, 2022 -

Ed Napleton Honda St. Peters responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

May 10, 2022

I took my car back for the tire warranty. I was told the damage would not be covered. I told them to put the donut back on and I'd go somewhere else. I got a call 5 Minutes later. They said More

by ajlichtinger4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Dempsey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mitchell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Jones
May 12, 2022 -

Ed Napleton Honda St. Peters responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to our Customer Experience Manager at (636) 926-1503 and we will work with you personally in rectifying the issues you experienced.

May 13, 2022 -

ajlichtinger4 responded

No thanks, already reach out to the attorney general

March 14, 2022

I got my car from Robert Harris! he helped me buy out my lease and made my payments cheaper as well! He’s great! Would definitely recommend him. More

by Amberfisher016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Ed Napleton Honda St. Peters responded

Hi, thank you for your positive review. We're glad to hear that you found Robert here at Ed Napleton Honda in St Peters so helpful in the purchase of your new vehicle. Thanks again for the recommendation, and have an amazing day!

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