I took my 3 week old Jetta in for some minor QC issues. I had a rattle in the dash and I thought the car sounded loud at 60-70 MPH. I was greeted upon my arrival by Brandon, who had my repair order and loaner vehicle waiting for me. The whole process took 5 minutes!

Brandon kept me informed during the day as Justin worked on my vehicle. They fixed my dash rattle, and to my surprise my "minor noise" wound up being a bad RF wheel bearing. They replaced this part and my problem was solved! They also completed a courtesy inspection for me and washed my vehicle.

When I went to pick up the car, they had my paperwork ready and I was again on my way in 5 minutes.

I was impressed with the narrative given on my repair order of what they had done to my car. Brandon took the time to explain my problem in the notes to which Justin gave very detailed notes on what he did to both diagnose and resolve my issues. To determine if my
wheel bearing noise was "normal" or not, they even drove a new unit off of the lot for comparison.

I was impressed with this dealership on the sales side and I am equally amazed at the service! I will be back!

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I stopped into Ed Schmidt after talking with a co worker who had a good expierence with them. I was looking for a vehicle to help me get better gas mileage than my old car. I met with the VW manager Adam and he directed me to a VW Jetta TDI. The whole process was outstanding and I am impressed with this dealer. The price was outstanding, they had a good selection for me to chose from. The financing was quick and easy, I did not feel pressure to buy in the least. This should be the way all car buying experiences go. I will be back!

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Took a month to come to a deal on an '08 Impreza WRX but we finally did. Transaction went smooth and was able to get financing a little cheaper than I could find on my own. So overall it was a good experience.

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These gentlemen were helpful and friendly. They worked hard to get me the best deal available. They stayed after everyone left to finalize the sale and they even put gas in the vehicle without any prompting from me!!! That was impressive considering the prices of gas these days and the vehicle I traded had 3/4 tank. That is one of my pet peves. Thanks guys for a wonderful experience!!!!

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So... I bought a used car from this dealership yesterday. Yes it was sold as-is... There were some minute problems... drivers side lock didnt work, probably could've used some new brakes, fog lights were missing... And I accepted all of that. I test drove it, checked the oil- made sure there was no leaking or oil sputtering out, checked the fluids and made sure they were clean... And then I get the car home. I have to reverse. It makes an extremely loud noise in reverse. I take it in, the transmission is going out. Ok, so I can handle small repairs, I can handle it needing new tires within 6 months, I can handle small stuff... but a transmission? This place is selling cars with bad transmissions???? Are you kidding me??? They had to have driven it in reverse at some point in time- backing it out of the garage or something. It definitely cannot be overheard- it really is that loud. They were quite rude when I informed them of my problem and offered no help whatsoever. I wouldn't recommend this dealership to a soul. Granted, my sales consultant, Chris Hansen was kind, I know he had to have driven it in reverse as he pulled it up to the front. I am absolutely furious with this place and I will never purchase another car from this place nor another VW. Stay away from this place... even if youre buying new- don't support bad business.

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