Eden Prairie Nissan - Service Center

Ashlee Carlson was very welcoming when I went to get my oil change! Feldmann is always welcoming and trust worthy. I will not take my car anywhere else! oil change! Feldmann is always welcoming and trust worthy. I will not take my car anywhere else! More

Dave went above and beyond to locate a part for my 2001 Xterra. Brainstorming with another parts guy to solve the problem and then finding the part in Chicago and getting it here before I left for the lon Xterra. Brainstorming with another parts guy to solve the problem and then finding the part in Chicago and getting it here before I left for the long Memorial weekend!!!!!!!!!! Awesome service! Thank you, Mary Lou Anderson More

The service staff was very willing to help. There was no waiting around at all. The work was done in a very timely fashion, and all the problems that were fixed were explained to me in detail. waiting around at all. The work was done in a very timely fashion, and all the problems that were fixed were explained to me in detail. More

I have been going for service to this dealer for over 20 years. I've had sveral different Nissans and have been happy with all of them. The employees there are always curteous, friendly, and knowledgeable. years. I've had sveral different Nissans and have been happy with all of them. The employees there are always curteous, friendly, and knowledgeable. My last Nissam Maxima, which had over 100,000 miles on it "died" while I was in Chicago. I rented a car to drive back home (Minneapolis) so that I could purchase a new Nissan from Feldmann. the service people are always honest about what needs to be performed on my car. They provide courtesy rides when needed, which are a big plus! More

The customer service at this dealership has gone beyond the expectations that I have of service departments. It is personal, warm and caring. My parents are elderly and have purchased 3 vehicles from Fel the expectations that I have of service departments. It is personal, warm and caring. My parents are elderly and have purchased 3 vehicles from Feldmann's. I have heard them proclaim this dealership as good, but I was able to expericence their "service" firsthand the other day. Feldmann's offers shuttle service to and from the airport if you have purchased a vehicle from them and my parents use this service often. I live in Texas and on a recent visit, my parents experienced some weather delays on their way home that were going to cause problems with the shuttle service being able to pick them up. During many phone conversations, Jard, Bob and Mike, helped to ensure that my parents would be able to get their car and get home. Not only did they keep in constant phone contact with me in Houston, but they arranged for a cab to pick my parents up at the airport, get them to the dealership before closing, get their car and paid for the cab. This is excellent customer service and above anything that I was expecting! The above mentioned gentlemen have gained my appreciation and utmost respect. In fact, when I start to look for another vehicle for myself, I may have to "come" home and purchase from Feldmann's. Thank you very much for service above and beyond the call of duty. More

Jennifer is extremely friendly and professional. She explains every thing so thoroughly. Love the way my car is returned..all clean and shiny. I feel totally comfortable with leaving my car in tier h explains every thing so thoroughly. Love the way my car is returned..all clean and shiny. I feel totally comfortable with leaving my car in tier hands. Feldman's seems truly appreciative to have my business. More

I love Feldmann, from the purchase of my brand new car to the first oil change Feldmann has been nothing short of professional and super Helpful! I don't cringe when I walk into Feldmann and we'll make anoth the first oil change Feldmann has been nothing short of professional and super Helpful! I don't cringe when I walk into Feldmann and we'll make another purchase there when it's time. My sales person is no longer there, but I've had another sales person step in and take over all of our questions & concerns without any pause in service. The service end is magnificent! Rick is THE MAN! Walk-ins are always welcomed and appointments are nice too. The car is always washed anytime I get anything done... For example: Yesterday I walked out of the dealership with my oil changed, underbody protector fixed (with new clips ordered), and car washed for under $27.00, AND in under an hour. FABULOUS! Thanks again! More

I love Feldmann Imports. They are by far the best Nissan dealership in the Twin Cities metro area. They are not sleazy or cut throat. They have good sales people and service people. I would and do highly re dealership in the Twin Cities metro area. They are not sleazy or cut throat. They have good sales people and service people. I would and do highly recommend this dealership to everyone I know. More

They plain and simple have comprehensive, quality customer service i.e.) do not miss a beat. They are friendly with reservations, flexible with drop off & pick up, take detailed notes for service, f customer service i.e.) do not miss a beat. They are friendly with reservations, flexible with drop off & pick up, take detailed notes for service, follow up with issues, provide convenient shuttle service, field questions, and wash car after... all with integrity and in a timely fashion. Gotta love Feldmann's! More