Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

The service center is also VERY poor and lose your vehicle and tell you they may need to call it in stolen. I bought from them, so I serviced there, and it was very close to home and work. I gave them vehicle and tell you they may need to call it in stolen. I bought from them, so I serviced there, and it was very close to home and work. I gave them several chances, and they only continued to make errors; the next time I had to have it serviced, they misplaced the key and couldn't find it. After searching for 30 minutes, they found it in an employee's pocket hat it shouldn't have even been in. I also had a loaner car from them while the vehicle was being serviced, it leaked antifreeze all over my garage in the middle of the hot summer, and the AC went out. When I asked for a replacement, they told me that my vehicle would be done the following day, but it was not, and they couldn't provide me with another loaner for a few more days. When I reached out to Keenan Ford, the General Manager of this location, he literally called and simply said sorry. Not that they would take action and make sure this wouldn't happen to another customer or anything like that. So if you want a terrible experience, please feel free to use their service and buy from them. I promise your life will be xxxx anytime you need to have service performed. More

Help was there when needed and were quick to reply to any questions I had and brought up new options for me some worked and some didn’t but I had a good experience questions I had and brought up new options for me some worked and some didn’t but I had a good experience More

Worst expert I’ve ever been through buying a vehicle. First off car was listed online at a much lower price then what I got it for, horrible customer service, and very hard to contact anyone one the deal First off car was listed online at a much lower price then what I got it for, horrible customer service, and very hard to contact anyone one the deal is sealed it’s hard to get through to anyone constantly getting voicemails, and no call back, sold me a certified vehicle that need and oil change, key fob battery was dead, blinker went out within weeks of my purchase and the. Almost 4,000 dollar warranty I bought is useless. All in all I won’t refer anyone nor will I ever be back. More

I bought a Durango today. Cedric Anderson made the process so easy. I will definitely buy another car from Cedric. AGAIN THANK YOU CEDRIC ANDERSON process so easy. I will definitely buy another car from Cedric. AGAIN THANK YOU CEDRIC ANDERSON More

Came in to look at a Jeep Patriot and Matthew Nerz was amazing to work with. He was honest and clear with the whole process. The financing part was amazing as well, I was told all the options and didn’t f amazing to work with. He was honest and clear with the whole process. The financing part was amazing as well, I was told all the options and didn’t feel badgered at all like at some dealerships. I cannot remember the financing lady’s name but she did an outstanding job getting me the best deal. Received a great interest rate, payment and vehicle. Definitely would give 10 stars More

If I could give a zero for a review I would customer service was TERRIBLE!! I didn't receive an authentic diagnosis of my vehicles issues which I had just purchased. Paid in FULL, so I guess sinc service was TERRIBLE!! I didn't receive an authentic diagnosis of my vehicles issues which I had just purchased. Paid in FULL, so I guess since I didn't finance it doesn't mean s***. I am still having the same issue, fluids were never topped off and I asked 3x's. I also have 50 unexplained miles that I did not put on it whilst they were testing it out smh. Never going back. Don't do business with them!!! More

I got my truck serviced and tires rotated. The tech didn’t install the hub caps on correctly. All where lost within 4 miles. Went back to the dealership and got the run around. GM told me he didn’t hav didn’t install the hub caps on correctly. All where lost within 4 miles. Went back to the dealership and got the run around. GM told me he didn’t have to replace them. His comment was “how do I know they weren’t stolen?” Really? I will never use this dealership again. Sad how customer service is these days. By the way now I have to purchase $210 for new ones. More

Excellent service and great experience at Baxter on dodge with our salesman Ken Johnson. He did everything he could for us and gave us a great deal on my daughters first car with our salesman Ken Johnson. He did everything he could for us and gave us a great deal on my daughters first car More

Awesome service! I would recommend everyone I know to shop in Baxter Chrysler /jeep. He was very thorough, and attentive to my questions. Great personality. shop in Baxter Chrysler /jeep. He was very thorough, and attentive to my questions. Great personality. More

Ken Johnson is hands down the best dealer I have worked with. He helped me find the exact car I was looking for! Made the process easy and actually enjoyable!! I will be going back to him when I get my with. He helped me find the exact car I was looking for! Made the process easy and actually enjoyable!! I will be going back to him when I get my second car!! More