Elder Ford of Tampa - Service Center

I have called 6 times to schedule a warranty service. I took 2 weeks before the service department (Liz) got back to me. She then stated the paint and collision dept would reach out, it’s been 10 days si I took 2 weeks before the service department (Liz) got back to me. She then stated the paint and collision dept would reach out, it’s been 10 days since that conversation. I honestly don’t understand how this keeps happening…. Seems like your dealership really has no interest in maintaining customer relationships. More

Had a recall had to get with Ford engineers to fix and took longer than we thought took longer than we thought More

Service rep was excellent. Stayed post close until my car was ready and had been test drive Stayed post close until my car was ready and had been test drive More

The entire purchase process was better than I had even hoped. Elder has a state of the art facility, unmatched inventory of vehicles, and great staff that is friendly and thorough. hoped. Elder has a state of the art facility, unmatched inventory of vehicles, and great staff that is friendly and thorough. More

I brought my car in for service on short notice for an a/c problem, and my awesome service representative, Dan Beavers, got the problem diagnosed in record time. It turned out to be a bad part – something a/c problem, and my awesome service representative, Dan Beavers, got the problem diagnosed in record time. It turned out to be a bad part – something that can happen to anyone. He kept me informed the whole time, and I am happy to report that the problem was expertly solved at no cost to me. Thank you Dan and Elder Ford! More

Was given the wrong information about my car so made appointment and was not able to get my car gix appointment and was not able to get my car gix More

Crooks. Get paid on warranties and never issue payments to lien holders. Quick to slam you into warranties and then it's a journey trying to cancel them and Get paid on warranties and never issue payments to lien holders. Quick to slam you into warranties and then it's a journey trying to cancel them and get your money back. This "dealer" is a scam. More

Definitely will buy my next Ford from Eldor Ford. Customer service is unmatched, and the sales department very curious when looking around. Customer service is unmatched, and the sales department very curious when looking around. More

Took time to answer all my questions. Kept me informed of progress and options available. Kept me informed of progress and options available. More

They were great. I was in a bad situation. It was huge. Please continue that. And they didn’t tell me to give them all 5’s. I hated when you made them sweat for that I was in a bad situation. It was huge. Please continue that. And they didn’t tell me to give them all 5’s. I hated when you made them sweat for that stuff. In a good company, take care of your people 1st. Your employee’s. That what we do a Tampa General. It works More