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Elder Mitsubishi - Killeen - Service Center

Killeen, TX

5.0
14 Reviews
Call Service Center (254) 826-0810

14 Reviews of Elder Mitsubishi - Killeen - Service Center

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April 15, 2024

Couldn't get this done with Rodrick! Great guy wonderful service 👏 thanks a million Rodrick! The best ..come down here and see him know More

by Kenrick.gordon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mallonee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrick Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Elder Mitsubishi - Killeen responded

Hi Kenrick, Thank you for your kind words! We're delighted to hear that Rodrick provided you with wonderful service. We appreciate your recommendation and look forward to serving you again in the future!

Helpful
February 22, 2024

Great service! Very helpful! Timely manner! Best information I’ve ever received. So happy! Thanks! More

by Shy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julyann Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrick Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Elder Mitsubishi - Killeen responded

Hi Shy, Thank you for your wonderful feedback! We're thrilled to hear that you received great service and helpful assistance in a timely manner. Your satisfaction is our priority, and we're delighted to have provided you with valuable information. Thanks for choosing us!

Helpful
December 20, 2023

Relatable and friendly customer service! Came in for an oil change and left with a newer Outlander. Thank you Natavya “T” for all your help! More

by Shavonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine Breedlove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mallonee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natavya Gadlin
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Dec 22, 2023 -

Elder Mitsubishi - Killeen responded

Hi Shavonn! We're so happy we were able to help you out! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care! Amber Rodriguez Delivery Coordinator Arodriguez@eldermitsubishi.com (254)294-1023

Helpful
November 01, 2023

Lorraine was awesome to work with. I had a warranty issue that Cedar Park Mitsubishi was stalling me on. I called Killeen and made an appointment. I drove over an hour and was helped. More

by christine63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine Breedlove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Ortiz
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Nov 04, 2023 -

Elder Mitsubishi - Killeen responded

Thank you for your review and so glad we could help. Please let us know if we can help you in the future.

Helpful
October 16, 2023

Fast excellent service and customer service . I love my car and especially the warranty that comes with it More

by bla31463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karson Stricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorraine Breedlove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Carl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julyann Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Ortiz
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Oct 16, 2023 -

Elder Mitsubishi - Killeen responded

Thank you for your great review; we're so glad you are pleased. You're right, Mitsubishi does have one of the best warranties in the business. Tell your friends and family.

Helpful
October 16, 2023

I had such a positive experience while changing my oil. Matthew took great care of me and my car. Thanks Elder! More

by ilarraza3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine Breedlove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
Report | Print
Oct 19, 2023 -

Elder Mitsubishi - Killeen responded

We're all about positive and glad you found it that way. Thank you for your enthusiastic review!

Helpful
October 13, 2023

Had a blow out and they were so quick and easy to work with. They were all super friendly and always kept a smile 10/10! More

by ethanr1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine Breedlove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Report | Print
Oct 13, 2023 -

Elder Mitsubishi - Killeen responded

Thank you for your kind words and we look forward to serving you in the future for any service need you may have.

Helpful
October 11, 2023

Very friendly and welcoming staff. Very accommodating and quick service. Waiting room was also presentable and clean. More

by Kbrown091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine Breedlove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Elder Mitsubishi - Killeen responded

Thank you for your review and your continuing business.

Helpful
September 02, 2023

Michael Bowden at the Service Center was a joy and made getting my vehicle serviced a breeze! He provided exceptional customer service and broke down all the festivals for me. More

by annateresa13914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bowden
Report | Print
Sep 02, 2023 -

Elder Mitsubishi - Killeen responded

annateresa13914, we are so glad you had such a positive experience with our service team! If there is anything additional we can help you with, please do not hesitate to give us a call! Have a wonderful day!

Helpful
August 30, 2023

Michael in service is great and my 2018 Fiesta out on time. Thanks so much! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine Breedlove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Cox, Michael Bowden
Report | Print
Aug 31, 2023 -

Elder Mitsubishi - Killeen responded

Dave, thank you for your kind review! We are happy to pass along your comments to the service team here at Elder Mitsubishi-Killeen! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Helpful
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