Elevation Chevrolet GMC of Boone
Boone, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 12 reviews
Zero integrity. At first, they were very friendly and agreeable. We’d settled on a price and they were going to fix a small repair for free. When we went to pick it At first, they were very friendly and agreeable. We’d settled on a price and they were going to fix a small repair for free. When we went to pick it up, we were told it would be an additional $1,800 for the repair. Even after showing them the text they’d sent saying it would be free, they said we’d have to pay. The Sales Manager (Andy Boyce) told me he’d tried to call me that afternoon to give me a heads up, but I got no call. I asked him to show me when he’d called, and he started making excuses saying that their “power had gone out” earlier in the afternoon and that’s probably why the call hasn’t gone through. Reading other reviews, it seems my experience was not unusual here. Zero integrity and the very epitome of the “used car salesman” stigma. More
All dealerships are going to take you to the cleaners as far as costs go. Waiting to see if this $1000 battery and starter replacement resolved my problem. far as costs go. Waiting to see if this $1000 battery and starter replacement resolved my problem. More
Trying to get an honest deal at Team Chevy of Boone is mission impossible. If you enjoy spending hours in the company of multiple dealership personnel playing games where the final out the door price is mission impossible. If you enjoy spending hours in the company of multiple dealership personnel playing games where the final out the door price is as elusive as the holy grail.....Team is your dealership. I have traded for multiple new vehicles and the sales techniques of Team date to the bygone era of multiple talking heads, low respect. Low ball trade offers, multiple calls, emails, high pressure, etc. Simply put there are way too many alternatives to waste your time with this dealership. Now getting emails stating, come on back and I'll make my manager. blah blah. Unbelievable disregard for customers. Recently the roof of their building collapsed. This is a great metaphor of the exact circumstances you'll encounter here. Happy car dealing! More
After multiple emails back & forth with more than one salesperson at the dealership, i made a cash offer for a Jeep and never heard back! One internet salesperson evidently does not know what the other salesperson at the dealership, i made a cash offer for a Jeep and never heard back! One internet salesperson evidently does not know what the other internet saleslperson is doing, or saying. Their 'actual' out the door price is much higher than the 'baited' advertised & much lower price, plus adding a 'special' mandatory insurance plan that adds to the end cost. After i made my cash offer to purchase, plus pay the sales tax on that purchase, i never heard back from them again. Never again! More
A friend and I went into the dealership looking to test drive one of the sedans on the lot. We were able to test drive the car and that was a positive experience. However, the salesman I worked with was a drive one of the sedans on the lot. We were able to test drive the car and that was a positive experience. However, the salesman I worked with was a little too pushy for my liking. Upon sitting down at the salesperson’s desk to look at numbers, one of the other employees across the room made a nasty comment to another employee about putting on women’s clothing and then looked directly at my friend and I. We are both male. This was extremely unprofessional and disgusting. Insinuating that we were romantically involved with one another or taking a stab at two people in a place of business like that is just unacceptable. I will not be returning to this dealership. More
Terrible Buyer Beware... I have had nothing but trouble from day one. I will never do business with this dealership again, and I hope I can prevent you from Buyer Beware... I have had nothing but trouble from day one. I will never do business with this dealership again, and I hope I can prevent you from experiencing the headache I had, and continue to have. I was talked into buying a car that I did not really want (I admit fault for that). I had an issue with the car the same week I bought it and was told that I would have to pay for it. After some arguing, they agreed to pay for it... One star for that. I then came to my senses and decided to sell the car back only 2 months later(less that 6k miles) and they offered me almost 5k less than what I paid... I've never seen a used car depreciate that fast... The car was in immaculate condition when I bought it, and it is in immaculate condition now. Absolutely ridiculous. Staff are sly and misleading as well... More
Awesome Price We drove over three hours to get this car and there were two people waiting on it when we arrived, luckily we put a deposit before we left. They even We drove over three hours to get this car and there were two people waiting on it when we arrived, luckily we put a deposit before we left. They even threw I a two year warranty. Great job guys More
Nasty sales team I went to buy a used car for my daughter. When we arrived the car did not have a sunroof as advertised. So I explained to the sales manager that we I went to buy a used car for my daughter. When we arrived the car did not have a sunroof as advertised. So I explained to the sales manager that we could not buy the car because of the mistake of claiming the car had the sunroof as well as a strong smell of cigarette smoke. Instead of adjusting the price or suggesting another vehicle he goes on an angry tirade then storms back into the dealership leaving my daughter and. Standing there with the car running. My advice is avoid this dealer. I had bought a new gmc truck previously so we should not have been treated with horrible disrespect and angry antics from a sales person. He should be fired. Poor management with no regard for friendly customer service More