Back

Elevation Chevrolet GMC of Boone

Boone, NC

2.4
12 Reviews
From our fierce commitment to providing excellent customer service to our commitment to helping drivers get behind the wheel of a new vehicle, drivers can look to the Elevation Chevrolet GMC team with confidence. With so many dealerships to choose from, we understand that the options might be a bit overwhelming. Fear not, Elevation Chevrolet GMC goes above and beyond the average dealership to provide West Jefferson NC, Morganton NC and Spruce Pine drivers with a modernly efficient, classically enjoyable experience. Whether you're from Boone NC looking to find a new Chevrolet, GMC, Buick or CADILLAC model, or you're looking to get your vehicle serviced, our team can help!
Contact Dealership

2705 U.S. Hwy 421 S

Boone, NC

28607

Directions

By Type

Showing 12 reviews

March 08, 2024

Zero integrity. At first, they were very friendly and agreeable. We’d settled on a price and they were going to fix a small repair for free. When we went to pick it More

by Sspineda
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Andy Boyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Elevation Chevrolet GMC of Boone responded

This is Stephen Mason and I am the General Manager at Elevation Chevrolet GMC and I felt I needed to respond to this review. I always try to be agreeable and side with my customers understanding that it is not easy to purchase a vehicle. Having said that I don't feel your side of the story is accurate by any stretch. To imply that we have zero integrity is not a fair statement to what we preach here and within our community. We strive to do the right thing. In the case of the vehicle you were looking at, we were told by the other party with you that the vehicle needed a new U-joint. At that point we chose to handle the repair. Once under the vehicle our Master Tech notified us that the U-joint was fine. We wanted a second opinion so we sent the vehicle to Toyota where the same thing was confirmed. I then said that the repair was not needed but in the event it failed in the first 12 months we would honor the repair at no charge. You still wanted the U-joint fixed and Toyota notified us that it was not possible to do that without replacing drive shaft which would be an additional $1700. This was stated pretty plainly by Toyota. Please understand that we never had a problem doing the repair but were told it was not necessary. Cosmetically there was surface rust but the vehicle was operating perfectly. The idea that we did not want your business is not fair to us as a Dealership and we are very sorry for any inconvenience we caused you. If you would like to speak to me directly I can be reached at 205-234-3955 and would love to discuss this further. Thank you again for your time.

October 28, 2023

Albert Craig is a great mechanic please keep him on . Knows cars and truck and is honest! Hope young can learn from him . More

by health1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Craig mechanic and Tristan offuce
October 17, 2023

All dealerships are going to take you to the cleaners as far as costs go. Waiting to see if this $1000 battery and starter replacement resolved my problem. More

by justonemoredance
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristan
May 16, 2023

Trying to get an honest deal at Team Chevy of Boone is mission impossible. If you enjoy spending hours in the company of multiple dealership personnel playing games where the final out the door price is More

by Countrymtntrader
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Benjamin
November 13, 2022

After multiple emails back & forth with more than one salesperson at the dealership, i made a cash offer for a Jeep and never heard back! One internet salesperson evidently does not know what the other More

by Eightstackhemi
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Tykira, Walter, Robin
September 28, 2022

A friend and I went into the dealership looking to test drive one of the sedans on the lot. We were able to test drive the car and that was a positive experience. However, the salesman I worked with was a More

by Austin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benjamin
August 13, 2022

Dealership was very responsive and followed up with me. Very nice staff and will think of them in the future. More

by melody7095
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter
December 09, 2019

Terrible Buyer Beware... I have had nothing but trouble from day one. I will never do business with this dealership again, and I hope I can prevent you from More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Im not going to mention names
October 25, 2018

Awesome Price We drove over three hours to get this car and there were two people waiting on it when we arrived, luckily we put a deposit before we left. They even More

by Coolcheetah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb
August 14, 2018

Nasty sales team I went to buy a used car for my daughter. When we arrived the car did not have a sunroof as advertised. So I explained to the sales manager that we More

by Ducatiman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan
1