Elite Acura

Reason for Visit: Service

I recommend this dealer: No

My Review of Elite Acura:
I brought my Acura 2004TL in for service, there was a binding during parking in Nov. 2007. The power steering pump was replaced at a cost of $733.00. the problem still exist, but not as bad before. With my type of driving I don’t do a lot of Parallel parking, were most of your drive is interstate.

I brought my Acura 2004TL April 4, 2008 for service with a binding during parking; I was told that I need a rack steering system at a cost of $1,500.00. a week later I brought the car with the same problem.

i was given a loaner car, my car was fix by replacing the power steering pump, hose, fluid and switching assy.

Now my car is running fine, but I should not have to pay for this misdiagnoses and replacement part that cost me $1,500.00.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Elite Acura:
Elite Acura's service department was only "average" on knowing what to do to fix a few problems on my 2003 TL. They did OK as long as my car was under warranty, I mean, I gave them second chances to fix things since it was thier nickle.

However, as soon as my car was out of warranty I found a new place to take my car. Elite Acura charges more money than other dealerships. I won't be taking my car to them because I won't pay high costs for average service, knowing that I may need to return to them because they didn't get it right the first time.

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