From my experience, We made a deal including accessories and they made bill for car price, tax and warranty which came up same as we made a deal but they didn't include accessories in that bill and i asked them how about the accessories and they said ohhh u will get it done whem u come here..
i went got accesories and they asked for accessories money extra.. but i fought and they understood .. they wanted to take acessories off 1st time or wanted to wrk out some deal.. but i said i already paid for it y would i pay it for again..
never ever go there again...

Was this review helpful to you?    Yes | No Thank you

Had a great experience here with Ron Padgett. Everyone went above and beyond to make sure I had a smooth and pleasant car buying experience. And I'm loving my new MDX.

Thanks!!!

Was this review helpful to you?    Yes | No Thank you

Great place do to business. Honest & friendly with great selection and service. I highly recommend to everyone. This was out 3rd purchase from the dealer and every experience was better than the last.

Was this review helpful to you?    Yes | No Thank you

Very nice people, not a hussle like many dealerships. Never felt pressured to buy. Good service team also, great hours (Saturdays!) and quality work at decent price.

Was this review helpful to you?    Yes | No Thank you

Mike G and Justin are A ++++++ when it comes to customer service they are asset to elite Acura keep up the good work.Thanks Phil C

Was this review helpful to you?    Yes | No Thank you

I Purchased my Acura MDX last year at a different dealership.
When I purchased it I also purchased an extended warranty through Acura which I was told is a bumper to bumper warranty.
I was having a problem with the Hands Free Link, it would work one day and not work for a couple of days only to work again. So I found an email address to the service department and asked if this HFL problem was covered by my extended warranty. He replied that I needed to send him a copy of the warranty which I did in PDF form only to be ignored, I do not recommend things unless I get great service, in this case I got no service at all.

Was this review helpful to you?    Yes | No Thank you

Needed a new sedan, did my research and went to Elite Acura 1 hour before they closed. Saleswoman Susan Rinaldi was phenomenal at getting what we wanted and coming close to the price I demanded. She even called to make sure I was satisfied a week after I drove off the lot.
The only thing to watch out for is the guy towards the end who tries to get you to buy all those other types of coverage. If you want the added fancy options, you can haggle down to literally a fraction of what they quote (I got scratch protection for 70% off what they stated). But he was pretty heavy-handed.
Outside of that, I had a great experience and don't have a tinge of that cheated feeling one can get weeks after leaving a dealership. Do your homework, stand your ground and Susan is willing to work with you.

Was this review helpful to you?    Yes | No Thank you

the sales people were rude and very ignorant towards me and my 72 year old mother. they said they would call us if we got approved or not and they never did. so my mother ended up having to drive there only to walk in the show room and see our sales person and vinny talking, and when they saw my mother they quickly split up and walked away.

Was this review helpful to you?    Yes | No Thank you

Took my car in to get fixed in August 2011, they told me I needed a new torque converter. $3700 later it still ran bad. They replaced it again in December saying the tc was bad again. Still ran bad in May they tell me I need another tc plus the rest of the transmission. Took it somewhere else and it runs great now. They clearly do not know what they are doing. Contacting an attorney to try to get my money back.

Was this review helpful to you?    Yes | No Thank you

This is the 4th Acura I have leased and buy far the best experience with least amount of sales games in purchasing a new game.
I highly recommend the sales team at Elite and they aim to please there clients,

Was this review helpful to you?    Yes | No Thank you