Elk Grove Dodge Chrysler Jeep Ram

Excellent customer service from the sales person, supervisor and the finance officer. The staff are very familiar with the questions asked by me and my husband. supervisor and the finance officer. The staff are very familiar with the questions asked by me and my husband. More

Milo has a great personality and he was so attentive to what we were looking for. what we were looking for. More

Pleasant buying experience all around! No pressure tactics involved at all. Felt comfortable and reexaed throught my buying experience. However, there has been little follow up from the No pressure tactics involved at all. Felt comfortable and reexaed throught my buying experience. However, there has been little follow up from them on the parts I'm waiting on to be installed. More

I had a battery problem 18 months ago and my Ram Limited had to be towed in as the trucks gets popping sounds and a light show on the dashboard.. Original I paid a fortune for the diagnostics and $250 for had to be towed in as the trucks gets popping sounds and a light show on the dashboard.. Original I paid a fortune for the diagnostics and $250 for a Battery. I had to fight to get the diagnostic $ back of which I did. I asked Jim to do the battery check first as the last time was same situation. So I was actually surprised that my truck was ready and washed. Thank you Jim ! More

Kem was great! He help us through the process and found exactly what we were looking for. He help us through the process and found exactly what we were looking for. More

I want to share my recent car buying experience with everyone! Kem truly made the process seamless and enjoyable. He carefully listened to my specifications, exceeded my expectations, and went above and everyone! Kem truly made the process seamless and enjoyable. He carefully listened to my specifications, exceeded my expectations, and went above and beyond to ensure I found the perfect car within my guidelines. His attention to detail and ability to build rapport made the entire experience exceptional. I was pleasantly surprised to drive away in the car of my dreams. Thank you for having such a dedicated and customer-focused team member like Kem. More

EJ took good care of us and helped us get a good deal. We’ll surely go back the Elk Grove Dodge for our next vehicle. We’ll surely go back the Elk Grove Dodge for our next vehicle. More

Ernesto was very helpful and made the process simple which was appreciated since I had never bought from dodge before which was appreciated since I had never bought from dodge before More

This dealership is awesome. They work with you to get you the car and move on you ride. I really recommend this place They work with you to get you the car and move on you ride. I really recommend this place More

Took my Ram in for fluid change and tune up. They called that same afternoon to say it was done but recommended replacing the brakes and it would take a day to get the parts I told them to go ah They called that same afternoon to say it was done but recommended replacing the brakes and it would take a day to get the parts I told them to go ahead and take care of it. 4 days later, I called at least 10 times but the service dept doesn’t answer the phone or return messages. They finally called late afternoon and said the same thing they had said 4 days ago, recommending brakes and would need to order the parts. They had done nothing. I just picked up my truck and took it to a different shop to have the brakes done. More