Elk Grove Dodge Chrysler Jeep Ram

Poor customer service, way over priced, lost paperwork, had to bring vehicle to another shop to reassess and document the issue. Then jeep repaired at no cost. However 2 months later, vehicle was leaking f had to bring vehicle to another shop to reassess and document the issue. Then jeep repaired at no cost. However 2 months later, vehicle was leaking fluid again. Took vehicle to the other shop to handle. More

Great service by managers for the purchase of my nice new jeep compass from here jeep compass from here More

There are extremely lack of communication which leads to inefficiency. I had eyed this 2017 BMW under a previous sales rep who just lied through his teeth just to get me at the dealership only to find out inefficiency. I had eyed this 2017 BMW under a previous sales rep who just lied through his teeth just to get me at the dealership only to find out that the car was never ready to be seen. Fortunately that's where I interfaced with Dao who salvaged some of this bad experience and because I wanted the car, it helped having to deal with all this nonsense. More

I recently had the pleasure of meeting Lucky Buban and had a wonderful experience. Lucky is very professional and knowledgeable about Jeeps (and the other vehicles at the dealership). He made me feel like had a wonderful experience. Lucky is very professional and knowledgeable about Jeeps (and the other vehicles at the dealership). He made me feel like family while we were talking about the different models and features. I was very pleased with his no-pressure approach and willingness to answer all of my questions. Though I ultimately didn't make a purchase with Jeep, I would highly recommend Lucky to anyone who is in the market for a new Jeep, Dodge, or Chrysler. His exceptional customer service and expertise will make your car-buying experience a breeze. More

Boa was professional and quick to help me with my vehicle needs. He was very knowledgeable with the vehicles features, broke down the loan options and shared the benefits of the warranty package. I am supe needs. He was very knowledgeable with the vehicles features, broke down the loan options and shared the benefits of the warranty package. I am super grateful for his attentive service and would definitely go back to get another vehicle with his help. The dealership was clean and everyone seemed friendly and I liked the fact I could get coffee. Will recommend the dealership to family as well. More

The salesman was great. The car was ready after we completed the paperwork. The price didint change. I would buy here again. The car was ready after we completed the paperwork. The price didint change. I would buy here again. More

I would love to be able to review the service provided, but I cannot contact anyone in the service department. I've contacted the "Chat" support 4 times, each time they say someone from service will retur but I cannot contact anyone in the service department. I've contacted the "Chat" support 4 times, each time they say someone from service will return my call. I have filled out the "contact us" form, nothing, and just now I called the service phone number and was put on hold ultimately to be routed to a voice mail system. I left a message, but my hopes are not high. Kind of hard to get service done if you cannot talk to anyone. More

The sales and finance staff did an excellent job of working with us and finding the best vehicle and finance options which fit our needs. working with us and finding the best vehicle and finance options which fit our needs. More

Everyone worked together to get us in and out and made sure we were completely satisfied with our purchase and customer service. sure we were completely satisfied with our purchase and customer service. More

Found a great deal on last years Ram 1500 Longhorn. Truck is awesome with everything but leather, and got it for $16,500 off of MSRP. Tony the salesman was on it, very professional and methodical about Truck is awesome with everything but leather, and got it for $16,500 off of MSRP. Tony the salesman was on it, very professional and methodical about doing everything the right way. Stephen the finance manager was a fun guy and really good at his job, so be careful! Receptionist stunk, but I won't ding them for that. Tough to get good help now a days. More