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Elk Grove Ford
Elk Grove, CA
1,365 Reviews
Welcome to Elk Grove Ford, Proudly Serving the Greater Acampo and Wilton, CA Areas
Here in the Elk Grove area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Elk Grove Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Acampo and Wilton drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Galt and Herald with sales, selection, service, financing, and much more.
Committed to Serving Elk Grove Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the Elk Grove area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Ford cars, trucks and SUVs. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
The Journey to Your Next Car, Truck or SUV Starts Today
Have Ford questions? Elk Grove Ford has the answers, so give us a call at your convenience. Or, if you prefer face-to-face interaction, we're an easy drive from Acampo, Galt, Herald or Wilton so come see us in Elk Grove to speak with one of our friendly and experienced representatives. We're looking forward to meeting you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 1,365 reviews
Verified Customer
July 31, 2025
Just had my 200,000-mile service at Elk Grove Ford. The team was professional, thorough, and explained everything clearly. My car runs smoother than ever—great service as always! The team was professional, thorough, and explained everything clearly. My car runs smoother than ever—great service as always! More
by Isra.Feyli
Employees Worked With
July 30, 2025
Brad was very helpful. He was respectful, friendly, and attentive. He explained things clearly without being impatient. I very much appreciate his easy-going nature combi He was respectful, friendly, and attentive. He explained things clearly without being impatient. I very much appreciate his easy-going nature combined with straightforward explanations that are easy to understand. Thank you, Brad. More
by Caroline Caton
Employees Worked With
Service, not sales
July 30, 2025
Always very prompt and efficient with the service. Have always received a thorough explanation of work being performed and happy to say always leave a happy camper. Have always received a thorough explanation of work being performed and happy to say always leave a happy camper. More
by AJCURRAN
Employees Worked With
Michael Capas
July 30, 2025
Fantastic service. Mike C. did a tremendous job and was super helpful throughout the process. Definitely recommend them. 5 stars. Mike C. did a tremendous job and was super helpful throughout the process. Definitely recommend them. 5 stars. More
by cklindsey76
Employees Worked With
Mike C.
July 30, 2025
Sales person really helpful showed us a car that worked out good ,service department did excellent job finding the problems with the car and getting repairs made out good ,service department did excellent job finding the problems with the car and getting repairs made More
by butchwhite55
Employees Worked With
July 29, 2025
Advisor gets my key and phone number. Promised to call me. There are no calls that I have to call closed to shop closing time. Took many calls to get through only to hear that they have t Promised to call me. There are no calls that I have to call closed to shop closing time. Took many calls to get through only to hear that they have tried to call the previous vehicle owner number. Have to leave the vehicle for another day. Again, there are no calls until I have to call around closing time. At the dealership, no one at the counter. I have to wait about 30 minutes. Finally, an advisor tried to help but couldn't find the vehicle records in the database. Took another hour to track where the vehicle was. Requested to check for the vehicle high-pitch noise issue, but it is not checked, not shown in the work record. Ended up paying $728 for 40k miles maintenance and replacing 12 voltage battery. Overall, this is the worst customer experience that I have ever had with a dealership. More
by longdam888
July 29, 2025
Thank you For mike there in elk grove ford for giving bringing a fantastic service with the customer i have a issue about my ford transit bring it there good customer service ford will take care of your bringing a fantastic service with the customer i have a issue about my ford transit bring it there good customer service ford will take care of your car. More
by ZEN_MARIGSA14
Employees Worked With
Mike
