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Empire Nissan of Bay Ridge

Brooklyn, NY

4.7
1,074 Reviews
Call Dealership (347) 309-4076
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6501 5th Avenue

Brooklyn, NY

11220

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1,074 Reviews of Empire Nissan of Bay Ridge

March 09, 2024

Sham artist, not to be trusted. RUN DO NOT WALK AWAY FROM THIS BUSINESS! Report to Better Business Bureau and Federal Trade Commission More

by Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Cruz
Report | Print
Mar 18, 2024 -

Empire Nissan of Bay Ridge responded

Hello, Were very sorry to hear of your disappointment with your sales experience and we do apologize for any miscommunication with the cost of the lease and the confusions with the paper work. We would like to discuss this with you. Please reach out to our General Manager, Joe Randazzo, at (347) 309-4016 or at jrandazzo@eagny.com. thank you!

Helpful
March 08, 2024

"Bay Ridge Nissan dealership is truly exceptional, known for their unwavering dedication and commitment to providing top-notch service. Their team works diligently to ensure customer satisfaction and goes a More

by Nadiraleche94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne & Jaiden & Nasr
Report | Print
Mar 08, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for your amazing review! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels! Please do not hesitate to let us know how we may be of further assistance to you.

Helpful
March 04, 2024

Shahaad was courteous and patient with me when selling me my new Rogue. I highly recommend Empire Nissan & salesman Shahaad. More

by kris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahaad
Report | Print
Mar 08, 2024 -

Empire Nissan of Bay Ridge responded

Kris, We greatly appreciate your positive review and we are so glad that Shahaad provided you with 5-star service. It is an honor to have earned your kind recommendation. Wishing you the safest of travels in your new Nissan Rogue- on behalf of the entire team!

Helpful
February 23, 2024

They were Amazing Dominic and dj helped a ton with getting me my 2023 Nissan rouge I love it no complaints recommend!!!! More

by Crystalspencer69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Report | Print
Feb 26, 2024 -

Empire Nissan of Bay Ridge responded

Congratulations on your new 2023 Nissan Rogue! We are happy to hear that Dominic and DJ provided you with 5-star service. Your satisfaction means so much to us. Thank you and safe travels!

Helpful
February 21, 2024

Al sale rep was courteous and friendly. And willing to help in all situation required. More

by alvingray95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akeem Bedward
Report | Print
Feb 21, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for sharing your positive experience with us. We are glad that our team was both kind and helpful throughout your visit. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

Helpful
February 12, 2024

Ali was great and trying to resolve the problem. Unfortunately, the problem still exists, but he wants me to come back to take a look. More

by Fredurban555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Farres victor parredes
Report | Print
Feb 14, 2024 -

Empire Nissan of Bay Ridge responded

Fred, we appreciate you taking the time to rate our dealership. Our guests' satisfaction is our utmost priority and we hope that you do not hesitate to give us a call if there is anything more that Ali and the team may help you with.

Helpful
February 06, 2024

Robert was totally professional help me out when no one else would help. Great person and you need more like him. More

by guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Alers
Report | Print
Feb 08, 2024 -

Empire Nissan of Bay Ridge responded

Guy, Thank you so much for leaving Robert this positive review! We are glad to hear that Robert took great care of you and your automotive needs. We are happy to know that he was totally professional and helped you out when no one else would. Please do not hesitate to let us know how we may be of further service to you.

Helpful
January 29, 2024

Worked with Sasha and David Rivera and this is why i keep coming back to the same dealership. Always great service, great deals, what more can a customer ask for! Thank you empire for everything. More

by artarturs99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sasha Shartilov, David Rivera Jr
Report | Print
Jan 29, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for your wonderful review! We are glad that or team consistently provides you with top-notch service and we are thrilled that Sasha and David provided you with nothing less during your recent visit. It is an honor to have your confidence and loyalty. Wishing you the safest of travels until we meet again!

Helpful
January 29, 2024

Everyone was super helpful, from the moment we arrived until the moment we left. Our time there went by quickly. More

by JTulls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wing, Lee
Report | Print
Feb 02, 2024 -

Empire Nissan of Bay Ridge responded

We greatly appreciate you for leaving us this remarkable review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were super helpful from the moment you arrived to the moment you left. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Nissan of Bay Ridge team!

Helpful
January 29, 2024

My advisor Robert Ayers took very good care of my visit. They acknowledged me as soon as I arrived and took very good care of my vehicle. Would definitely recommend this dealer for any future service needs. More

by Ei65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Ayers
Report | Print
Jan 29, 2024 -

Ei65 responded

Very good experience with the service area.

Feb 02, 2024 -

Empire Nissan of Bay Ridge responded

Providing exemplary and quality service is so important to us here at Empire Nissan of Bay Ridge and we are glad that Robert's efforts could meet your satisfaction! We are thrilled to know that he acknowledged you as soon as you arrived. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

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